Residential Account Executive

Our vision is to be the best at what we do. Our mission is to improve lives through technology. "Customer Inspired" isn't just our sloganit's our driving force. C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and customers' lives. As a Residential Account Executive, you will play a critical role in expanding C Spire's presence through direct residential sales. You will engage potential customers through high-volume, door-to-door outreach to promote C Spire's suite of home and wireless services. This field-based position requires persistence, self-motivation, and strong interpersonal skills to convert prospects into customers and upgrade existing services. Your success will be measured through appointments, orders placed, and overall customer satisfaction.

Responsibilities:

• Ensure each customer is given a personalized experience that integrates technology into their life with amazing ease and effectiveness.
• Cover minimum amount of appointments, prospecting, and appointment setting per day to maximize sales opportunity through various tactics such as calling campaigns, email campaigns, door to door campaigns, and working with various HOA organizations and key advocates.
• Submit orders through appropriate means.
• Achieve customer satisfaction standards (CES surveys).
• Achieve or exceed individual sales quota and customer retention goals each month contributing to the market goals while maintaining a high energy and highly motivated approach in selling.
• Adhere to schedule requirements. Comply with established policies and procedures.
• Perform additional duties as assigned.

This position is an exceptional introduction to residential field sales, as there is plenty of room to grow and learn from outstanding individuals in the field. From Account Executive you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

• A proven track record for meeting/exceeding sales quotas required.
• Previous customer service experience that includes problem resolution is required.
• Must have a valid driver's license with acceptable driving record and access to reliable transportation.
• The ability to organize and plan time effectively is necessary along with being self-motivated.
• Strong communication skills (written and oral) and excellent interpersonal skills required.
• Professional appearance and demeanor is necessary.
• We will give special consideration to candidates who have: C Spire and C Spire Fiber product knowledge, four year degree or equivalent work experience, previous outside sales experience and/or prospecting experience, technical knowledge of cable, wireless or other telecommunication products.

What You Will Gain:

• Competitive compensation package
• Blue Cross Blue Shield health insurance
• Tuition assistance programs
• Complimentary wireless service & device*
• 401k match
• Teladoc telemedicine
• WellBeacon wellness program
• Paid talent referral opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions:

• Must be able to walk and stand for long periods of time in variable weather and be able to lift 40 lbs. of materials.
• Must be able to stand and to use tablet.
• Must be able to work flexible hours Monday through Saturday and be punctual and dependable.
• Must be able to work evenings and some holidays.
• Must be able to travel and work multiple locations across company footprint.

*Complimentary wireless service and device available to team members in our wireless footprint.