Product Manager

Mandatory skills - retail operation. Mix of managing billing/contract renewals/customer care energy trading. Experience gas or power trading with respect to regulatory or compliance (Endur+++). Knowledgeable in AWS is important. Develop and execute product strategies to drive business growth, customer satisfaction, and revenue optimization in energy retail operations. Collaborate with cross-functional teams, including IT, Sales, Marketing, and Customer Care to design and deliver products that meet customer needs. Lead the development of new products and features, such as billing and payment solutions, contract renewal processes, and customer engagement tools. Analyze market trends, customer feedback, and industry benchmarks to identify opportunities for product innovation and improvement. Define and prioritize product requirements, working closely with IT teams to ensure successful implementation. Develop business cases and ROI analyses to support product investments.

Requirements: 8+ years of experience in product management, with a focus on energy retail operations. Strong understanding of energy retail industry trends, regulations, and best practices. Proven track record of developing and launching successful products, with a focus on billing, contract renewals, and customer care. Experience of Azure DevOps. Experience with agile product development methodologies. Strong knowledge and ability to facilitate and lead scrum ceremonies. Knowledge of energy industry software and systems, such as billing and customer information systems. Certification in product management or a related field.