Sales Coordinator
Fairmont Hotels & Resorts
- Scottsdale, Arizona, United States
- Scottsdale, Arizona, United States
Über
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family.
Free meals at our on-site employee restaurant.
Learning programs through our Academies designed to sharpen your skills.
Great medical and dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities.
Job Description Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Sales Activity
Consistently offers professional, engaging and friendly service to internal colleagues and clients, mostly conducted via phone and email.
Qualifies general inquiries by engaging with potential and existing clients via phone, and directs to appropriate sales person.
Responds to inquiries from customers in the absence of direct sales personnel by following direction of another sales manager.
Escorts general inquiries on site inspections.
Has the opportunity to participate in the d.a.r.t. Referral Program by referring business to sister hotels and brands.
Ensures prompt and courteous service is extended to both internal and external customers.
Maintains positive relationships with all guests, vendors, colleagues and global sales network via all forms of communication.
Has a complete knowledge of the hotel's services and facilities.
Oversees communication to assigned key local accounts/programs.
Posts promotions to partner websites.
Sales Administration
Assists with maintenance of account, contact, activity and business details within Opera Sales & Catering according to Fairmont standards.
Prepares proposals, contracts, client communication letters, expense form, check request and invoices.
Coordinates site inspections notices and distributes to appropriate staff members.
Assists with restaurant, spa, golf, transportation and room reservations for group VIPs and sales managers.
Coordinates all shipping and receiving on behalf of the Sales & Marketing team.
Maintains current sales and promotional literature.
Updates convention bureau lists.
Coordinates the distribution of pertinent information to all pertinent departments within hotel.
Prepares and disseminates month-end reports.
Provides clerical duties as required (i.e. typing, filing, etc.) to assigned sales colleagues.
Attends daily stand up meeting and monthly sales meeting.
Coordinate amenity distribution.
Qualifications
Previous hotel experience is an asset.
Business School and/or Hotel School Diploma preferred.
Microsoft Office suite of software - literacy required.
Opera Sales & Catering and Opera Property Manager experience.
Ability to assume Key Operator responsibilities and operate all technological equipment in the office.
Past sales experience (internal or external) an asset.
Proven competency in organization and communication skills.
Your Team And Working Environment A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience. Feel Valued, Feel Sparked, We Are One.
Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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