Manager Strategic Performance Management

Be a part of a revolutionary change! At Philip Morris International (PMI), we're totally transforming our business and building our future on one clear purpose to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

• Deploy the US Operations Strategy ensuring alignment with both operations and business objectives (objectives, goals, strategies and measures) OGSM.
• Coordinate with manufacturing and central functions (Supply Chain, Procurement, Quality, etc.) to either lead or deploy key programs from the master plan linked to business strategies and/or operations functional strategies.
• Lead the Performance Management of operations to ensure results delivery as per defined success criteria (plan, do check, act PDCA). Ensure tools for root cause analysis and gap closure are deployed including capability building. Identify capabilities gaps and support its elimination.
• Establish critical KPIs, definitions, owners and capability building to set up the performance management pillars, focused on service, cost, quality, innovation and people.
• Establish the Operations Productivity Office with focus on both top down and bottom-up productivity initiatives. Drive ideas, ensure quantification together with finance and implement.
• Ensure a strong governance process for review, tracking and gap closure.
• Coordinate the US Operations Loss Analysis across all functions to build the capabilities around loss identification and to drive a zero-loss mindset. Be the change agent towards creating a culture of loss identification and elimination. Drive actions from loss analysis to tackle controllable losses and to convert non-recoverable losses to recoverable losses.
• Coordinate and deploy the connect of the Operations Excellence Roadmap (Lean) for PMI US Operations and the connection to performance metrics, key focus areas and programs/projects linked to this roadmap.
• Identify needs for digital solution development with focus on data products adoption, efficiency in performance cycle to ensure faster actions for gap closure. Develop the roadmap with a cross functional data team towards development and adoption of data products and agentic AI across operations functions: manufacturing, supply chain, logistics, procurement, quality etc.
• Perform benchmarks within FMCG and other industries to drive excellence in Operations. Bring an outside-in perspective to define what GREAT looks like, specially focused driving performance management.

• Minimum of 8 years of operations experience (operations excellence, performance management and or production and/or supply chain and/or procurement)
• Bachelor / Master degree in Business Administration, Engineering, Sciences or similar
• Legally authorized to work in the US
• Established track record of successfully delivering Program/ Projects
• Experience within various areas of Operations (Supply Chain, Procurement, Manufacturing, etc.)
• Deep understanding of operations operating models
• Knowledge of key manufacturing processes, technologies and standard ways of working (Operations Excellence), focusing on Performance Management standards
• Outstanding knowledge of performance metrics (KPIs and KAIs) to ensure capability building
• A creative and analytical problem-solver, with the ability to think 'outside the box' when encountering project challenges
• Strong influencing and collaboration skills; able to advise and constructively challenge senior team members
• Able to work with cross functional teams, remote teams and external support teams to drive collective success
• Clear understanding of PMI project management tools and techniques
• Project management, Project management system, Pitching PRO, PMI Business acumen, Change management, People Fundamentals, Portfolio management, Data Analytics, Negotiation skills, PMI financial knowledge, Presenting and Facilitation (TTT)

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.