Operations Manager

Employees at Damar aren't just part of a workforce they're part of a mission-driven team making a real difference in people's lives. Since 1967, Damar has been recognized across Indiana as one of the largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It's no surprise Damar has been named a Top Workplace for several years!

Ready to make a real difference? Join us in empowering individuals with intellectual and developmental disabilities or autism. We are currently seeking a talented, motivated and detail oriented individuals to join our highly skilled team. The Operations Manager provides hands-on leadership for the day-to-day management of food and nutrition operations, environmental services, facility readiness, and maintenance functions for the Damar East campus. This hands-on leadership role supports safe, timely, accurate, and high-quality meal service while helping maintain a clean, organized, and operationally ready campus environment. This role partners closely with Indianapolis based support teams, Damar East leadership, vendors, and service partners to ensure consistent service delivery, staff accountability, regulatory compliance, and smooth day-to-day operations.

Here are just a few of the benefits you'll enjoy at Damar:

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

Remarkable ways you will be making a difference:

Provides day-to-day operational leadership for food and nutrition services, environmental services, facility readiness, and maintenance functions across the Damar East campus

Oversees foodservice workflow, meal accuracy, sanitation standards, staff direction, and daily operational priorities

Oversees reheating, holding, portioning, service, snack and beverage management, and required documentation to ensure meals are served safely, accurately, and on time

Coordinates with the Indianapolis Food and Nutrition production team members regarding medically tailored meals, special diets, allergens, menus, deliveries, inventory needs, and operational concerns

Provides direct supervision, training, coaching, and support to assigned staff across food and nutrition services, environmental services, facility readiness, and maintenance functions

Helps build and maintain a culture of accountability, teamwork, professionalism, flexibility, and service throughout the Damar East operations team

Assists with staff scheduling, shift coverage, daily assignments, and labor deployment to support operational needs and responsible use of resources

Supports hiring, onboarding, training, and retention of assigned staff while helping identify and develop future leaders within the team

Maintains standards for food safety, sanitation, temperature control, storage, labeling, cleaning, chemical safety, and required documentation

Monitors final meal preparation and service to ensure food quality, portioning, temperature, appearance, and accuracy prior to service

Assists in developing and managing departmental budgets, purchasing activities, and operational expenses

Oversees assigned environmental services tasks to ensure kitchen, dining, service, storage, common, restroom, and assigned campus areas are clean, safe, stocked, and ready for daily use

Serves as a point of contact for vendors and service providers

Coordinates maintenance needs, facility readiness concerns, supply needs, work orders, and follow up with maintenance staff, vendors, or leadership as appropriate

Monitors inventory of food, supplies, paper goods, cleaning products, snacks, beverages, and related operational materials, and assists with ordering, receiving, storage, and stock rotation

Identifies operational challenges and helps implement practical solutions that support client care, staff efficiency, safety, service quality, and long-term campus growth

Works closely with leaders and teams across Damar to support client centered services, department communication, and organizational initiatives

What you need to be considered:

Associate degree in Culinary Arts, Hospitality Management, Foodservice Management, Facilities Management, Business, or a related field preferred. Equivalent combination of foodservice, hospitality, residential operations, facilities, or supervisory experience may be substituted for degree.

Minimum of 5 years of experience in any of the following: foodservice, hospitality, healthcare, school nutrition, residential services, and/or a related operational environment required

Minimum of 2 years of supervisory or management experience with responsibility for staff oversight, performance management, and day-to-day operations

Minimum of 2 years of experience supporting foodservice operations, inventory, sanitation, ordering, and documentation required

Experience with special diets, allergen awareness, food safety, and regulatory compliance strongly preferred

Experience supporting environmental services, facility readiness, or light maintenance coordination preferred

Experience working in a residential services, healthcare, school, or human services environment preferred