Quality Manager

Position Summary: The Quality Manager plays a key leadership role within the organization, ensuring that all company operations and output align with ISO 9001:2015 standards and internal quality objectives. This position requires hands-on quality inspection, audit coordination, cross-functional collaboration, and the development and enforcement of quality control procedures. The ideal candidate is someone that has experience assisting a company obtain their first ISO 9001:2015 certification and then help the company maintain the certification. The Manager must be a proactive and organized individual with a strong mechanical background, exceptional attention to detail, and proven leadership experience in a manufacturing or machine shop environment.

Principal Duties and Responsibilities:

• Lead the Quality Department, inclusive of completing first article inspections.
• Create a detailed Scope of Work outlining what steps DGS needs to complete to obtain ISO Certification.
• Ensure compliance with ISO 9001:2015 standards. Manage and conduct internal and external audits from start to finish.
• Collaborate with Production to establish, maintain, and improve documented workflows and procedures for operational efficiency.
• Conduct inspections of components to ensure accuracy and reliability. Partner with Sales, Engineering, Service, and Production teams to integrate quality at every level of the organization.
• Draft, revise, and maintain Standard Operating Procedures (SOPs) and departmental flowcharts to enhance documentation and compliance.
• Be available for extended hours during audits or production surgesthis position requires a flexible approach to scheduling.

Skills and Experience:

• Comprehensive knowledge of ISO 9001:2015 requirements and audit processes.
• Hands-on experience in a machine shop or similar manufacturing environment is essential.
• Skilled in planning and executing audits, as well as maintaining audit readiness year-round.
• Proficient in writing and updating SOPs, process maps, and related documentation.
• Strong Microsoft Office skills, especially in Excel, Word, and PowerPoint.
• Degree or technical training in Engineering preferred.
• Proven experience in managing and developing team members within a quality-driven department.

This is not a traditional desk job - the ideal candidate must be comfortable rolling up their sleeves and stepping in when needed and walking throughout production floor and office (i.e. up and down steps 20+ times daily).

Key Responsibilities:

• Hands-On Quality Management: Lead the Quality Department
• ISO 9001:2015 Compliance: Ensure the company meets all ISO 9001:2015 standards, including handling ISO audits from inception to completion and conducting internal and external audits.
• Process Development & Improvement: Assist the production team in setting up and maintaining documented processes to improve workflow and efficiency.
• Inspection & Calibration: Perform detailed inspections of products and calibrate portable tool kits used in pharmaceutical service applications.
• Cross-Department Collaboration: Work closely with Sales, Engineering, Service, and Production teams to ensure quality is integrated throughout all processes.
• SOPs & Flow Charts: Create and update Standard Operating Procedures (SOPs) and departmental flowcharts to enhance efficiency and compliance.

Qualifications & Skills:

• ISO 9001:2015 Expertise In-depth knowledge of requirements, implementation, and audits.
• Hands-On Mechanical Skills Experience in a machine shop environment is required.
• Audit Management Ability to lead internal and external audits and ensure regulatory compliance.
• Process Documentation Skilled in writing and maintaining SOPs and process flow charts.
• Technical Proficiency Must be proficient in Excel, Word, and PowerPoint.
• Engineering Background A degree or relevant training in Engineering is helpful.
• Leadership Abilities Experience managing employees and fostering a team-oriented environment.

Physical Demands Work Environment:

• This is not a traditional desk job - the ideal candidate must be comfortable rolling up their sleeves and stepping in when needed and walking throughout production floor and office (i.e. up and down steps 20+ times daily).
• While performing the duties of the job, the employee is required to sit, stand, bend, walk, squat for full work day.
• Generally works indoors, may work outside dealing with extreme heat >85 degrees, extreme cold