Sales Administrator
Backer Heatrod Limited
- Farnworth, England, United Kingdom
- Farnworth, England, United Kingdom
Über
Location: Farnworth, Bolton, BL4 0AN
Salary: £28,000 - £30,000 per annum
Job Type: Full time, Permanent
Working Hours: 38 hours per week (07:30 to 16:00 Monday to Thursday and 07:30 to 12:50 Friday)
Based in Greater Manchester, Heatrod Elements are the UK's leading manufacturer of heating elements and associated process heating equipment required for industrial heating applications.
About the Role:
To provide essential administrative and customer service support to the Engineering and Sales teams within a manufacturing environment. The role acts as a key link between customers, sales, production, and logistics, ensuring orders are processed accurately, customer queries are resolved efficiently, and service levels are consistently maintained.
Key Responsibilities:
Sales & Order Administration:
Process customer orders accurately and efficiently using the company's ERP or sales systems Prepare sales quotations and follow up with customers as required Liaise with production and planning teams to confirm lead times and delivery schedules Maintain accurate customer, pricing, and order recordsCustomer Service:
Act as the primary point of contact for customer enquiries via phone and email Handle order queries, delivery updates, and invoice discrepancies professionally Manage customer complaints and work with internal teams to achieve timely resolution Build and maintai...
Sprachkenntnisse
- English
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