Quality Assurance Manager

Hoffmaster is where tradition meets innovation. For decades, we've been a trusted name in foodservice products but what truly sets us apart is our people. We're a team of problem-solvers, creators, and collaborators who are passionate about delivering high-quality, sustainable solutions. Here, your ideas matter, your growth is supported, and your work helps shape experiences people enjoy every day. With a strong legacy and a forward-thinking mindset, we're driven by creativity, collaboration, and a commitment to sustainability. If you're looking to elevate your career with a company that's constantly evolving, you'll fit right in here.

From paper plates and napkins to paper straws, party supplies, and food wrap, Hoffmaster is a leader in the tableware industry.

What truly sets us apart is our people: Here your ideas don't just get heard, they help shape what's next. Your growth is supported, your contributions are valued, and your work plays a role in creating moments people enjoy every day.

Create. Collaborate. Elevate .your dining table and your career!

Are you a detail-oriented, quality-driven leader who thrives in a fast-paced manufacturing environment? We're looking for a Quality Manager to lead the execution of quality and food safety strategies while driving operational excellence, compliance, and continuous improvement.

In this role, you'll act as a key liaison between manufacturing, supply chain, and leadership teams, partnering across functions to ensure quality systems support safe, efficient, and scalable operations.

• Lead end-to-end quality and food safety program execution, ensuring compliance with SQF, HACCP, and regulatory requirements
• Manage audit readiness and regulatory compliance, overseeing documentation, training, and timely resolution of findings
• Lead nonconformance and corrective action processes, including root cause analysis for customer complaints and internal quality issues
• Develop organizational capability by delivering training programs that build quality and food safety awareness across teams
• Serve as the primary quality contact for customers and suppliers, ensuring timely resolution of quality concerns
• Maintain accurate quality systems and documentation, supporting consistency across operations and compliance requirements
• Support forecasting, risk assessments, and business planning through data insights and performance analysis
• Partner with cross-functional teams on new product introductions, capital projects, and enterprise quality initiatives
• Coordinate inspections, audits, and regulatory reviews to ensure ongoing compliance and operational readiness

• 5+ years of experience in quality management within a manufacturing environment
• Strong knowledge of quality systems, food safety standards (SQF, HACCP), and regulatory requirements
• Strong analytical, problem-solving, and project management skills
• Excellent written and verbal communication skills
• Proven ability to influence cross-functional teams and drive accountability
• Self-starter with a strong sense of ownership and results orientation

• Bachelor's degree in Business, Science, Engineering, or a related field
• Experience in food safety programs (SQF, Food Defense, Food Fraud)
• Certifications such as SQF Practitioner, Six Sigma, or Lean methodologies

We don't just hire great people, we take care of them.

• Competitive salary and incentives
• Time off that lets you recharge
• Retirement savings options
• Growth opportunities that elevate your career
• Comprehensive Medical, Dental, and Vision benefits
• Pet insurance, because your furry friends matter too

We invite all qualified applicants to apply, including individuals with disabilities or protected veterans, and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. We provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation to apply or interview, please contact Recruitment@Hoffmaster.com