Business Analyst (Project Position)The Chronicle of Higher Education • Madison, Wisconsin, United States
Business Analyst (Project Position)
The Chronicle of Higher Education
- Madison, Wisconsin, United States
- Madison, Wisconsin, United States
Über
Job Category: Academic Staff
Employment Type: Terminal (Fixed Term)
Job Profile: Bus Systems Analyst III (Inst)
Job Summary This is a project position with a projected end date of December 31, 2027.
Common Final determinations on systems requirements and technology selection, performs complex data analysis to ensure data management objectives are met, provides guidance to lower level staff and serves as a subject matter expert to leadership.
Unique The Workday Enterprise Solutions Team (WEST) is responsible for the administration and optimization of Workday and related systems (including Adaptive Planning, Jaggaer / ShopUW+, Huron Research Suite) for Finance, Human Resources, and Research Administration across the Universities of Wisconsin System. The team focuses on people, processes, and technology, continuously improving, maintaining systems, executing projects, release enhancements, support, and strategic integration of the Workday ERP to achieve business objectives. The Business Analyst leads process improvement projects, supports business needs, and ensures alignment with WEST and unit priorities.
In addition to core responsibilities, this role focuses on data, reporting, and analytics. It leads complex data analysis, resolves reporting challenges, and provides strategic guidance on selection and use of reporting tools such as Workday Reporting, Tableau dashboards, and other analytics solutions. Experience with ERP data is required and the ability to translate data into actionable insights for decision‑making is essential.
The Analyst collaborates across functions to design and implement sustainable solutions, supports other team members, builds strong relationships, demonstrates understanding of business and enterprise application operations, and delivers hands‑on support for process improvements and problem solving. Collaboration within the team and across functions ensures sustainable, cross‑functional solutions.
The ideal candidate possesses strong analytical, technical, and communication skills; advanced critical thinking and problem‑solving abilities; and experience working independently and collaboratively. They bring expertise in data analysis, reporting strategy, and ERP systems, along with experience supporting organizational change or process improvement initiatives. The Analyst plays an important part in supporting the ongoing effectiveness of the WEST team and the assigned unit.
Key Responsibilities
Build and sustain strong relationships with business leaders, process owners, and end users in a matrixed environment to ensure alignment between unit needs and system capabilities.
Develop a deep understanding of business processes, workflows, and challenges across assigned functional areas.
Perform complex data analysis to identify trends, issues, and opportunities, and translate findings into actionable recommendations.
Troubleshoot and resolve reporting issues, ensuring data accuracy, integrity, and consistency across systems and outputs.
Provide strategic guidance on reporting solutions, including selecting and designing tools such as Workday reports, Tableau dashboards, or other platforms to best meet business needs.
Translate complex business requirements into clear functional specifications for system configuration and development.
Partner with WEST teams and vendors to design, implement, test, and deploy enhancements.
Lead change management efforts, including impact assessment, communication strategies, and end‑user training.
Facilitate workshops, requirement‑gathering sessions, and user acceptance testing (UAT) to ensure solutions meet business expectations.
Monitor business process performance and adoption, proactively identifying and driving opportunities for improvement.
Collaborate with cross‑functional teams to deliver sustainable, campus‑wide solutions.
To be successful, intentional collaboration with peers across WEST and fostering a respectful, inclusive and safe team environment are essential.
Schedule: Primary schedule during business hours Monday through Friday, 9:00 AMCST – 3:00 PMCST. On‑call or weekend rotation as required by the department.
Key Job Responsibilities
Performs testing, supports end users and follows WEST team standards.
Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems.
Develops and assesses opportunities for new unit staff training opportunities.
Serves as a subject matter expert to institutional and unit leadership on critical technology issues.
Makes recommendations in the selection of technology solutions to align with business strategies.
Provides direction for the mapping of business processes using advanced process‑mapping methodologies.
Provides advanced procedural and technical guidance to unit staff regarding technology usage and management.
Serves as a project lead for lower level IT staff, providing guidance on specific project goals, outcomes, and technological components.
Designs, develops, and implements complex data reporting and business intelligence systems.
Performs complex data analyses and reporting.
Department Workday and Enterprise Solutions Team (WEST)
Compensation Well‑qualified applicants offered the Business Systems Analyst III (Inst) position can expect to earn between $104,726 and $126,866. Candidates offered the Business Systems Analyst II position can expect to earn between $95,219 and $115,352. Final salary and title will be determined at hire and based on experience and qualifications.
Salary includes a comprehensive benefits package, including paid time off, health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.
Standard Job Descriptions This recruitment will be conducted at both the Business Systems II and Business Systems III (Inst) titles. Final title will be determined based on applicant's experience, knowledge, skills & abilities.
Business Systems Analyst II Standard Job Description: https://hr.wisc.edu/standard-job-descriptions/?q=IT013
Business Systems Analyst III (Inst) Standard Job Description: https://hr.wisc.edu/standard-job-descriptions/?q=IT164
Required Qualifications
Demonstrated experience analyzing complex business processes, requirements gathering, and developing business solutions.
Ability to perform complex data analysis.
Experience working with ERP data (e.g., Workday), including understanding data models, relationships, and table structures.
Demonstrated ability to troubleshoot reporting issues and ensure data accuracy and integrity across systems.
Attention to detail with the ability to synthesize data and information into presentations and materials.
Strong communication skills (written and verbal) to interact effectively with stakeholders at all levels.
Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.
Preferred Qualifications
5+ years experience as a Business Analyst with progressively increasing responsibilities, or 3+ years experience supporting Workday as a Business Analyst.
Proven experience leading process improvement projects or initiatives in higher education, government, or other complex organizations.
Experience developing or supporting data visualization and reporting solutions (e.g., Workday Reporting, Tableau, or similar tools).
Proven ability to recommend and implement reporting strategies or tools to support business decision‑making.
Advanced knowledge of business processes and enterprise system implementations (preferably Workday).
Demonstrated ability to act as a strategic liaison between technical and business teams, advocating for unit needs.
Strong project management skills, with the ability to guide initiatives from analysis through implementation.
Experience mentoring or coaching junior analysts or team members.
Ability to engage with senior stakeholders to influence decision‑making and drive sustainable, cross‑functional solutions.
Contact Information Daniel McCusky, HR Generalist daniel.mccusky@wisc.edu
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Equal Employment Opportunity Statement Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.
To request a disability or pregnancy‑related accommodation for any step in the hiring process (application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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