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Confidential

Hotel Duty Manager

Confidential
  • IE
    Kildare, Kildare, Ireland
  • IE
    Kildare, Kildare, Ireland

Über

Key Responsibilities of a Hotel Duty Manager: Overseeing Daily Operations: Ensuringall departments run smoothly and efficiently during their shift.
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Guest Relations: Handlingguest inquiries, complaints, and requests, aiming to provide excellent service.
Staff Management: Supervising, motivating, and potentially assisting with scheduling and training of staff.
Problem Solving: Addressingunexpected issues or emergencies that may arise, ensuring minimal disruption to guests.
Maintaining Standards:Ensuring adherence to hotel policies and procedures, as well as health and safety regulations.
Communication: Maintaining clear communication between departments and with guests to ensure a seamless experience.
Coordination: Working with various departments like front desk, housekeeping, maintenance, and food and beverage to ensure smooth operations.
Inventory Management: Maybe involved in checking inventory and ordering supplies.
Skills and Qualifications: Strong leadership and interpersonal skills:Essential for managing and motivating staff, as well as interacting with guests.
Excellent communication and problem-solving abilities:Crucial for addressing issues effectively and efficiently.
Experience in hotel operations:Front desk, housekeeping, or food and beverage experience is highly valued.
Familiarity with reservation systems:Knowledge of hotel management software and reservation processes is important.
Customer service experience:A strong focus on providing excellent service is vital.
Ability to work under pressure:Duty managers often handle multiple tasks and deal with stressful situations. xyswxtq
Flexibility and adaptability:The ability to adjust to changing circumstances and handle unexpected situations is crucial.
Skills: Hotel Operations Beverage Management Hotel service
TPBN1_IJ
  • Kildare, Kildare, Ireland

Sprachkenntnisse

  • English
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