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ITOM Business Analyst
Omni Inclusive
- Lansdale, Pennsylvania, United States
- Lansdale, Pennsylvania, United States
Über
Strong understanding of ITSM best-practice processes, with Configuration Management and Asset Management experience Experience in utilizing and/or managing a CMDB. Familiarity with service mapping, IT asset discovery, and packaging processes Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow environment Experience leading technical functional discussions to implement Asset & Configuration modules in ITSM Tools Experience in Servicenow Asset /CMDB Process and Implementation Minimum of 5 years of relevant recent experience Preferred Requirements ITIL v3 Foundation certification Servicenow Asset /CMDB Process and Implementation experience
Sprachkenntnisse
- English
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