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Senior Business Analyst
Ciklum
- Washington, Utah, United States
- Washington, Utah, United States
Über
Act as a bridge between technical stakeholders and business users, translating business needs into scalable backend solutions Apply systems thinking to help stakeholders understand backend system behaviors and integration points Identify upstream/downstream service dependencies, assessing the wider impact of backend changes across the platform ecosystem Collaborate across teams to assess the impact of API changes on other systems and services Work with architects to understand TUI runway and schemas, Business Object Model (BOM), and assist in documentation and sequencing Analyze and interpret API documentation, endpoint definitions, and JSON structures to ensure accurate and consistent communication of functional needs Define both functional and non-functional requirements, ensuring completeness and clarity for the delivery team Define data mappings and service interactions between internal and external systems, ensuring alignment with TUI's architectural standards Validate requirements related to authentication, security standards, and API consumption patterns in collaboration with technical teams Define clear, testable, and traceable technical requirements that enable accurate implementation and QA processes Use tools such as Postman, Swagger UI, GraphQL playgrounds, or similar to inspect and test APIs as part of the BA process Translate business and stakeholder needs into user stories with clear acceptance criteria that align with the Definition of Ready (DoR) Lead refinement ceremonies and actively contribute to other agile ceremonies, working closely with Product Owners and developers, ensuring stories are ready-for-development Promote iterative delivery, MVP thinking, and continuous feedback loops to ensure value-driven development Collaborate effectively with both the technology and product teams, demonstrating strong teamwork and communication
Requirements: We are looking for a Business Analyst who brings the following strengths to a backend focused team:
Technical Competencies:
Clear grasp of systems integration patterns, message flows, and dependency management across distributed architectures Awareness of how backend changes support or affect front-end behavior, omnichannel features, and user experience Strong understanding of APIs, including consumption patterns, endpoint structure, and lifecycle management Hands-on experience reviewing and working with RESTful OpenAPI Specification (Swagger) and GraphQL Specification Familiarity with RFC 7807 (error-handling requirements), JSON Patch, OAuth, and general API security best practices (e.g., OWASP Top 10) Ability to define data mappings and transformations across systems, including understanding of omnichannel data strategies Competent in analyzing JSON payloads, testing endpoints using tools like Postman or Swagger UI, and validating expected vs. actual responses
Core Competencies:
Strong problem-solving mindset and ability to simplify complex technical concepts for non-technical stakeholders Commercially aware and customer-focused, always seeking value in backend improvements Skilled in facilitating requirements workshops, conducting gap analysis, process mapping, and capturing functional specifications Experience creating user stories and acceptance criteria in an agile environment Familiarity with modeling techniques such as sequence diagrams, BPMN, or UML Basic knowledge of JIRA and Confluence for backlog and documentation management
Personal skills:
Comfortable operating in a global, cross-functional, multi-cultural environment A self-starter, able to work independently as well as collaboratively with delivery teams and stakeholders Passionate about quality, performance, and scalability in technical services Security-aware, always embedding secure behaviors into your work
What's in it for you?
Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice Care: We've got you covered with company-paid medical insurance, mental health support, and financial & legal consultations
About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you'll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine's largest IT companies and a top employer recognized by Forbes, we've spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum. Job Identification 3483 Job Category Business Analysis Locations UA-Remote (Remote)
Sprachkenntnisse
- English
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