Performance Improvement Specialist

Responsible for leading and monitoring assigned performance improvement projects; providing just-in-time PI coaching and training (including Lean, Six Sigma, Rapid Cycle Improvement, etc.) to all leaders and colleagues; coordinating all PI efforts within the assigned care site/business process; redesigning care delivery processes in partnership with improvement teams; and ensuring all projects yield sustained improvements. Leads the improvement projects for all key clinical processes to yield reliable care delivery systems. Results will be measured in terms of care efficiency, care effectiveness, quality and regulatory compliance. Promotes a responsive, supportive and learning environment through the personal demonstration of service excellence orientation, modeling the Saint Francis Healthcare System mission and values. Performs duties related to the business operations of the affiliate and exercises discretion and independent judgment.

Type: Full-time, 80 hours per 2 week pay period, with benefits

Typical hours: Day Shift, 8a-4:30p, Monday-Friday

Education:

- Associate or Bachelor degree in nursing or Bachelor degree in healthcare related field- required

Certification & Licensures:

- BLS Certification-preferred - Certified Professional in Healthcare Quality (CPHQ) -preferred

Experience:

- At least 3 years clinical, engineering or financial experience- required - Must possess excellent interpersonal and communication skills.- Must have ability and desire to understand and teach statistical concepts of variation.- Previous program development and implementation experience- preferred.- Experience with Lean, Six Sigma- preferred - Complete PI academy or equivalent- preferred

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12?bed hospital has grown into the region's leading healthcare systemrecognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306?bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest healthcare system between St. Louis and Memphisit's a powerful economic anchor for the communities it serves.

You'll find more than 50 specialties, the region's only Level III Emergency and Trauma Center, and southeast Missouri's first Level III NICU. The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

At Saint Francis, you're not just doing a job - you're part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

• Integrity: Doing what's right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.