BUSINESS OFFICE MANAGER

Stonington Institute, a division of Universal Health Services, Inc. (UHS), has an immediate opening for a Business Office Manager. Stonington Institute is committed to providing quality substance abuse treatment options for adults in Southeastern Connecticut and surrounding areas. We offer medical detox as well as residential addictions treatment for active duty and retired military service members in our North Stonington location. Our clinic in Groton, CT, offers partial hospitalization and intensive outpatient treatment, and is conveniently located across the street from The Inn at Trails Corner, a new 180 bed dormitory-style sober community for adult men and women who attend our outpatient day treatment programs.

The Business Office Manager (BOM) is responsible for all aspects of the billing and collection process for all service lines. This includes maximizing the collection of medical/clinical care services payments and reimbursements, overseeing verifications, billing and follow up on all accounts through collection. The BOM assists clients, or directs staff as they assist clients, to understand their benefits and guide them through the process of applying for state insurance if the need arises. Also included is negotiating payment plans with clients to cover copay/deductibles/housing expenses, and any other duties necessary to ensure accurate and timely billing and collection. The BOM is responsible for maintaining and updating all contracts files, including collaboration with CFO & CEO regarding annual rate renegotiations, reverification necessary to remain in network with providers, and negotiating single case agreements as needed.

Job duties and responsibilities include generating operational reports, coordinating review of payer audits and contracts, monitoring billing rates for LOC and authorization, monitoring and supervising the entry of all patient billing for all service lines, monitoring collection calls of +90 day receivables, tracking self-pay collections, re-submitting lost claims, submitting corrected billing, overseeing electronic billing to Medicaid, monitoring secondary billing, troubleshooting questions and requests regarding patient bills, conducting all account adjustments, completing weekly/monthly Accounts Receivable and Revenue Reports, creating/maintaining Daily Patient Billing Accounts and Census Charts, monitoring cash collection to maximize/meet cash collection goal, entering patient data in patient database.

This is a full-time position, Monday - Friday 8:30 am - 5:00 pm. Stonington Institute employees receive great opportunities. Challenging and rewarding work environment Career advancement opportunities Comprehensive Benefits including Medical, Dental, 401K, Tuition Reimbursement and more (for eligible part-time and full-time positions) Competitive Compensation.

Qualifications: Bachelor's degree and significant experience with medical billing. Ability to interpret insurance or other payer contracts. Professional communication in person and in writing. Prior supervisory skills desired. Understanding of hospital business office policies and procedures and managed care contracts preferred. Knowledge of the CT Medicaid system preferred. Must be computer literate, experience with financial software packages helpful.