Assistant Director

The Assistant Director for Housing Assignments functions as an integral member of the Housing and Residence Education (HRE) team. HRE is comprised of over 60 full-time staff members, 20 graduate and 800 undergraduate student staff members. The staff support over 16,000 residential students on 4 campuses.

The Assistant Director for Housing Assignments utilizes advanced understanding of Housing and Residence Education processes to assign housing for the Columbus and Regional Campuses; works closely with staff in the department and university partners; applies industry knowledge and advanced understanding of concepts, principles and strong technical capabilities to manage a wide variety of projects; engages in constructive discourse to address difficult issues with students and parents; works on highly complex projects of large scope; provides Housing and Residence Education solutions; serves as a mentor of entry-level professionals in the department; resolves issues of a complex scope as they arise; provides guidance and solutions for students who require additional support through an approved accommodation related to a medical condition or disability as approved by the Student Life Disability Services and/or the university's ADA Coordinator's office; works in partnership with the University Athletic Compliance team for housing assignments, concerns, or considerations related to student athletes; works with department and campus partners to assign and make recommendations for housing related to Living Learning Communities and Honors & Scholars programs; evaluates and makes recommendations for processes and procedures related to contracting and assignments; serves on committees; works with partners to address system issues and recommends enhancements as needed.

The Assistant Director for Housing Assignments assists in training student and full-time staff on processes and procedures related to room changes, contract information with deadlines, and the University On Campus Housing Regulation (Columbus and Wooster Campuses); communicates with students, faculty, staff and parents regarding contractual Terms and Conditions and Addendums; manages assignment information in the department's housing occupancy management software related to room/assignment changes; anticipates, recognizes, and solves complex issues and concerns that arise with customers while staying in compliance with University procedures and expectations regarding the Family Educational Rights and Privacy Act (FERPA), Payment Card Compliance (PCI), Institutional Data Policy (IDP), and Gramm-Leach-Bliley Act; serves as a point of contact and liaison between Housing and Residence Education and Student Life Financial Management, Student Life Facilities, Student Life Disability Services, and other campus partners; and routinely works and communicates effectively with the Housing and Residence Education Administrative Coordinators, Hall Directors, and Assistant Directors; responds to inquiries or concerns submitted to the Housing and Residence Education departmental email account.

Qualifications

Required: Bachelor's degree; 6 years of relevant experience, experience with MS Office Suite; technologically proficient; experience utilizing housing/occupancy software and/or of SQL and HTML.

Desired: 8-12 years of relevant experience; previous experience in Student Affairs, higher education, educational environment or property management. Master's degree in relevant field.

The starting pay range for this role is $64,900 - $74,875. The offer for this position will fall within this range based on internal equity, the unit's available budget, and the selected candidate's qualifications.