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Remote QA Call Center Analyst - Data Insights

SwiftCruit

New York, New York, United States

New York, New York, United States

Über

SwiftCruit is seeking a QA Call Center Analyst to monitor and evaluate call center interactions, ensuring high-quality customer support. This role includes analyzing performance metrics and supporting improvements through data insights. The ideal candidate will have a background in quality assurance within a call center environment, preferably in insurance. The position offers a full-time remote opportunity with company-provided equipment and personalized training programs.
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New York, New York, United States

Sprachkenntnisse

English

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