Senior Business Analyst
Public Trust Advisors
- Naperville, Illinois, United States
- Naperville, Illinois, United States
Über
Develop and maintain deep domain knowledge of CFMAX, its architecture, integrations, and downstream dependencies. Elicit and document business requirements through stakeholder interviews, workshops, and data analysis; synthesize findings into actionable artifacts for the POD. Translate business needs into detailed user stories, acceptance criteria, and functional specifications that the engineering team can build against. Collaborate within the POD (product owner, engineers, architect, QA, UX) and with business stakeholders who interact with CFMAX to identify feature opportunities, process improvements, and pain points. Partner with the product owner to groom and prioritize the product backlog, ensuring stories and epics are clearly defined, estimated, and aligned with the roadmap. Participate actively in sprint ceremonies (planning, daily stand-ups, reviews, retrospectives) and represent the business perspective during design and technical discussions. Track and communicate POD delivery progress, impediments, and dependencies to the POD lead and relevant stakeholders through established Agile reporting cadences. Define and execute user acceptance testing (UAT) for each release; document results and coordinate go/no-go decisions with the product owner and business stakeholders. Create and maintain process documentation, data-flow diagrams, and system dependency maps to ensure downstream impacts of changes are known before release. Collaborate with the support team to triage and analyze production issues and enhancement requests related to CFMAX; collaborate with engineers to prioritize fixes within the sprint cycle. Coordinate with adjacent PODs and shared-services teams (infrastructure, data, security) to manage cross-component dependencies and integration points. Champion continuous improvement within the POD by surfacing process inefficiencies, proposing experiments, and contributing to retrospective action items.
Required Skills/Abilities:
Strong understanding of Agile/Scrum methodologies and experience operating within a cross-functional product team or POD structure. Ability to decompose complex business problems into well-scoped user stories with clear acceptance criteria. Ability to identify dependencies across PODs, sequence work within a sprint cadence, and escalate blockers early. Comfort operating with a high degree of autonomy within a small, empowered team while staying aligned to broader product strategy. Ability to effectively bridge technical and non-technical team members, translating between engineering constraints and business priorities. Experience with backlog management tools (e.g., Jira, Azure DevOps) and collaborative documentation platforms (e.g., Confluence). Excellent interpersonal, problem-solving, prioritization, decision-making, and conflict resolution skills. Experience working with outside vendors and third-party integrations relevant to software components. Experience with software development lifecycles and understanding of software architecture concepts (APIs, microservices, data models). Excellent attention to detail. Excellent written and verbal communication skills. Proficiency with data analysis and visualization tools.
Education and Experience:
Bachelor's degree in Business, Computer Science, Information Systems, or a related field, or equivalent work experience. 7+ years of experience as a Business Analyst, Product Analyst, or similar role, preferably in the financial services industry, with a track record of delivering features within Agile product teams. Experience working within a dedicated product team, POD, or squad structure. Experience with Shareholder Accounting and Data Management solutions preferred. Public financial services or mutual fund experience a plus. Certified Scrum Product Owner (CSPO), Certified Business Analysis Professional (CBAP), or similar Agile certification a plus. Experience with proprietary/in-house software products (not solely SaaS implementations) a plus.
Example success measures:
Story readiness and rework rate Feature/ story point velocity Daily and Monthly Active Users (DAU/MAU) and the DAU:MAU ratio Session duration & depth — time in-app and features touched per session Feature adoption breadth — what % of customers use core vs. advanced features Integration depth — connections to other systems make the product stickier (e.g., CRMs, 3rd party banks, payroll, etc.) Stakeholder satisfaction
Physical Requirements: Must be able to work at a computer for long periods of time. Lift up to 15 lbs.
Sprachkenntnisse
- English
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