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Internal Sales Executive
MCS Group
- Enniskillen, Northern Ireland, United Kingdom
- Enniskillen, Northern Ireland, United Kingdom
Über
Roles & Responsibilities
- Manage and develop relationships with an established customer base, ensuring exceptional levels of service and account support. - Drive repeat sales activity through proactive telephone and email engagement with customers. - Support the Area Sales Manager in identifying and developing new business opportunities within the territory. - Process customer orders from enquiry through to delivery, ensuring accuracy and a seamless customer experience. - Liaise closely with production, planning and logistics teams to coordinate customer requirements and delivery expectations. - Provide customers with product information, availability updates and commercial advice to maximise sales opportunities. - Resolve customer queries and issues in a timely and professional manner, ensuring positive outcomes. - Maintain accurate customer records and sales activity within CRM and ERP systems. - Support achievement of sales targets through account growth, customer retention and upselling opportunities. - Work alongside Finance and Credit Control teams to support efficient account management and invoice resolution. - Investigate and manage delivery issues, ensuring customers are kept informed throughout the process. - Contribute to continuous improvement initiatives across sales processes and customer service standards.
Essential Criteria
- Previous experience in an Internal Sales, Sales Support, Account Management or Customer Service role. - Strong communication skills with the ability to build lasting customer relationships. - Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and a high level of accuracy. - A degree in a relevant discipline. - Commercial awareness with a customer-focused approach.
Desirable Criteria
- Experience within manufacturing, construction materials, timber, building products or a related industry. - Familiarity with CRM and ERP systems. - Experience managing customer orders from enquiry through to delivery. - Understanding of account management and territory support activities.
What's On Offer
- Competitive salary package. - Opportunity to join a growing and financially strong business. - Exposure to a fast-paced commercial environment with genuine career progression opportunities. - Ongoing training and professional development. - Collaborative and supportive team culture. - Long-term career prospects within a market-leading organisation.
How To Apply
- To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on 02896935491 . - Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs mcsgroup.jobs - MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. - Not all agencies are the same…MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Sprachkenntnisse
- English
Hinweis für Nutzer
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