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ServiceNow Business Analyst
Dormont Manufacturing Company
- Arlington, Texas, United States
- Arlington, Texas, United States
Über
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
The Work The ServiceNow Business Analyst will support the implementation from proposal to delivery by applying knowledge of ServiceNow. The Business Analyst will lead requirements gathering sessions to capture the detail needed to design solutions that meet or exceed expectations. Be able to write effective user stories for developers and support the technical team. Build trusting relationships with project stakeholders and the implementation team. Work closely with the ServiceNow Architect to identify ways to reduce efforts and ensure all business and design requirements are met. Lead quality management reviews, support test plan development, and organizational change management. Ensure quality solutions are developed and deployed.
Here’s what you need
At least one year of ServiceNow delivery experience
Business Analysis experience in a ServiceNow environment including the ability to gather thorough requirements and write effective user stories for development.
Established ability to demonstrate ServiceNow functionality of various applications to stakeholders.
Experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes
Hands on ITIL experience
Bonus Points if you have
An ITIL Foundation Certification
A ServiceNow System Admin certification
An understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL
Experience interfacing with clients
Leading teams or projects
Eligibility Requirements
US Citizenship required
Active secret clearance required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits.
Pay range for the states listed: $64,000—$160,200 USD
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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