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Business Analyst - Hybrid
Smart IMS
- Lansing, Michigan, United States
- Lansing, Michigan, United States
Über
Duration (Contract): 15 Months
Client Location: Lansing, MI 48933
Location Preference: Hybrid
Job Description: As a Business Analyst, you will provide exceptional customer service while supporting project initiatives and work requests across a regulated public‑sector environment. You will act as a key liaison between stakeholders and delivery teams, driving requirements gathering, process modeling, and strategic analysis to support ongoing system enhancements and initiatives. This role requires strong facilitation skills, expertise in eliciting and refining requirements, and the ability to analyze business processes and performance to recommend effective solutions. You will also contribute to operational activities within the analyst team and play an essential role in ensuring alignment with organizational policies and compliance standards.
Key Responsibilities
Act as a liaison between business stakeholders and technical teams to ensure alignment of project goals
Facilitate requirements elicitation sessions, workshops, and stakeholder discussions
Conduct gap analysis, process modeling, and business process reengineering
Analyze business needs and translate them into functional and technical requirements
Support development of strategies, roadmaps, and solution recommendations
Prepare documentation including specifications, user stories, and workflow diagrams
Participate in Agile ceremonies and manage user stories across project lifecycles
Perform data analysis, reporting, and contribute to business intelligence initiatives
Support preparation of RFPs, cost‑benefit analysis, and ROI assessments
Assist in ensuring compliance with organizational policies and regulatory standards
Collaborate with cross‑functional teams to deploy reporting tools and solutions
Provide knowledge transfer and documentation to ensure continuity of solutions
Required Skills, Experiences, Education, and Competencies
Minimum 16 years of overall Business Analyst experience
At least 7 years of experience in business process analysis, requirements elicitation, and documentation with process modeling
Minimum 5 years of experience working in Agile environments managing user stories
At least 2 years of experience working with senior leadership to facilitate strategy discussions and decision‑making
Minimum 2 years of experience supporting contractual agreements such as statements of work
At least 2 years of experience implementing IT solutions for public‑facing environments
Minimum 1 year of experience working within regulated programs (state or federal compliance)
Strong expertise in facilitation techniques and stakeholder engagement
Experience with gap analysis, performance metrics, and process optimization
Familiarity with data warehousing, reporting tools, and business intelligence solutions
Knowledge of database concepts, client‑server architecture, and system integration
Strong analytical, communication, and organizational skills
Ability to work independently, adapt to changing priorities, and build strong relationships
Bachelor's degree in Business Administration, Information Technology, or a related field (preferred)
The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
cyberThink is an Equal Opportunity Employer.
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Sprachkenntnisse
- English
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