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Senior Administrator, Business Support
Confidential
- Cork, Cork, Ireland
- Cork, Cork, Ireland
Über
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The role is central to maintaining high standards of operational control, safety and energy compliance and service delivery across depot activities, including systems administration, payroll support, financial processing, incident management and reporting functions.
By ensuring that key administrative processes are completed accurately and within required timelines, the post holder contributes directly to the smooth functioning of depot operations and the delivery of reliable public transport services.
This role contributes to the maintenance of financial, procurement and operational systems, while ensuring compliance with company policies, regulatory requirements and agreed procedures.
Working closely with depot, regional and multi-site teams, the Senior Administrator helps to ensure consistency of processes across locations and supports effective communication and coordination within a multi-depot environment.
Through attention to detail, strong organisational capability, and a customer-focused approach, the role plays an important part in supporting performance targets, contractual obligations and continuous service improvement across the South Region.
KEY RESPONSIBILITIES: Support the administration and day-to-day operational oversight of road passenger services at Tivoli Depot.
Administer the Collision Management System, including the processing and maintenance of collision and incident report documentation.
Manage CCTV download requests and ensure compliance with Bus ireann policies and data protection requirements.
Provide support and cover for garage administration systems, processes, procedures and payroll activities as required.
Process Goods and Service Receipts through the SAP system for Tivoli Operations.
Provide SAP administrative support and cover across the South Region when required.
Assist with revenue collection procedures, including cash processing and pay-in machine administration at Tivoli Depot.
Monitor depot operating accounts and budgets to ensure compliance with procurement and financial governance requirements.
Maintain accurate operational and administrative records and produce reports as required.
Develop and maintain effective working relationships with depot, regional and operational stakeholders.
Support the delivery of an efficient administrative function through the implementation and maintenance of effective procedures and practices.
Complete assigned reports, projects and administrative tasks accurately and within agreed deadlines.
Undertake any other duties as required by the Tivoli and Cork Management Team.
KEY SKILLS & KNOWLEDGE: Excellent administrative and organisational skills with a proven ability to manage multiple priorities, maintain accuracy and deliver high-quality work within strict deadlines in a fast-paced operational environment.
Strong proficiency in Microsoft Office Suite, particularly Word and Excel, with experience in document preparation, data management, reporting, analysis and maintaining accurate operational and administrative records.
Experience using SAP or comparable business systems to support financial administration, procurement, Goods and Service Receipt processing, payroll administration and operational reporting, with the ability to quickly become proficient in Bus ireann systems, including Core and Microbus.
Strong knowledge of financial administration, procurement processes, revenue collection, cash handling procedures, payroll support and financial governance, ensuring compliance with company policies and regulatory requirements.
Experience supporting operational reporting, including the preparation of KPI reports, incident documentation, performance data and management reports to support informed decisionmaking and continuous service improvement.
Sound understanding of Safety, Health and Welfare at Work legislation, with the ability to support safety management systems, incident and collision reporting, risk awareness and maintaining compliance with organisational health and safety standards.
Knowledge of energy compliance requirements and the ability to support energy performance monitoring, environmental initiatives and sustainable operational practices in line with organisational objectives.
Strong understanding of governance, data protection and compliance requirements, with the ability to manage sensitive information, CCTV requests, operational records and confidential documentation with integrity and discretion.
Ability to interpret and apply company policies, operational procedures, staff agreements and regulatory requirements while maintaining consistency across multi-site and regional operations.
Excellent communication, interpersonal and stakeholder management skills, with the ability to build productive working relationships across depot, regional and operational teams while delivering a professional, customer-focused service.
Proven ability to work independently, use initiative, solve problems effectively and support continuous improvement initiatives that enhance operational efficiency, service delivery, safety performance and compliance.
BEHAVIOURAL COMPETENCIES: 1.
Customer Focus Proactively listens to understand customer needs and expectations, ensuring that solutions are tailored to meet or exceed those expectations.
Prioritises understanding the diverse needs of both internal and external stakeholders and consistently seeks opportunities to go above and beyond.
2.
Safety Demonstrates a thorough understanding of safety regulations and consistently strives to adhere to them in all aspects of their work.
Actively ensures compliance with established safety protocols and guidelines, promoting a culture of safety within the team and organisation.
3.
Collaboration Demonstrates strong collaboration skills by actively engaging with colleagues to achieve shared objectives, using different skills and viewpoints to improve results.
Communicates clearly and effectively, whether in one-on-one or group settings, and practices active listening to ensure that all viewpoints are considered and respected.
Fosters a culture of inclusion where every team member feels valued and encouraged to contribute.
4.
Versatility Adjusts to changing circumstances, recognising that different challenges require tailored approaches.
Proactively seeks out diverse data sources and insights to inform decision-making, ensuring well-rounded solutions.
Continuously scans for new skills, knowledge, and technological advancements that enhance performance.
5.
Driving Results Demonstrates a relentless focus on achieving and exceeding set goals and performance targets.
Approaches challenges with a strategic, goal-oriented mindset, using innovative problem-solving techniques to overcome challenges.
Committed to ongoing improvement by regularly reviewing processes and results to boost performance and growth.
6.
Sustainable Practice Champions environmental and social responsibility by embedding sustainability into everyday decisions and actions.
Demonstrates a solid understanding of industry trends and best practices, recognising their critical role in driving positive impact.
Regularly considers the impact of actions on the environment and society, fostering responsibility throughout the organization.
WHY JOIN BUS IREANN? Joining Bus ireann means becoming part of a respected national transport company that plays a vital role in connecting communities across Ireland.
We are committed to supporting our employees through competitive pay, professional development opportunities, and a positive work environment that encourages career progression and work-life balance.
As part of our commitment to employee well-being and long-term career development, we offer a comprehensive range of benefits. xyswxtq
BENEFITS Contract: Permanent Annual leave: 20 days Subsidised GP Scheme for yourself, your partner and dependents up to age of 16 Travel concession on CIE services for yourself and dependents Residential travel on CIE services to and from workplace Pension Scheme Welfare Scheme Employee Assistance Programme Study scheme HOW TO APPLY If youre ready to shape the future Bus ireann please click in the apply button below by close of business on 10th July 2026.
Bus ireann is proud to be an equal opportunities employer, committed to fostering a diverse and inclusive workplace where everyone can achieve their potential.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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