Rental Supervisor

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

• Supervise day-to-day rental operations to ensure efficient service and customer satisfaction
• Coordinate equipment reservations, rentals, returns, and availability
• Monitor equipment utilization and support efforts to maximize fleet productivity
• Assist in managing rental inventory, equipment tracking, and operational workflows
• Support scheduling and coordination of deliveries, pickups, and dispatch activities

• Lead, train, coach, and support rental department team members
• Assign daily responsibilities and monitor performance to ensure operational goals are met
• Foster a positive, customer-focused, and safety-oriented work environment
• Support hiring, onboarding, training, and employee development activities
• Provide ongoing coaching and performance feedback

• Ensure a high level of service is provided to customers and business partners
• Respond to customer inquiries, rental requests, and service concerns in a timely and professional manner
• Build and maintain strong customer relationships to support repeat business and growth opportunities
• Partner with sales and operations teams to support customer needs and business objectives

• Assist in monitoring equipment condition, availability, and maintenance requirements
• Coordinate with service and maintenance teams to minimize downtime
• Support preventative maintenance programs and equipment readiness initiatives
• Maintain accurate inventory and rental records

• Promote and enforce company safety policies, procedures, and regulatory requirements
• Support safety training, inspections, and compliance efforts
• Ensure equipment operations and rental activities comply with applicable regulations
• Maintain a clean, organized, and safe work environment

• Monitor department performance and identify opportunities for process improvements
• Support reporting, recordkeeping, and operational tracking activities
• Assist management with departmental planning and performance goals
• Perform additional duties as assigned

What you'll bring:

• Strong leadership and team development skills
• Excellent customer service and relationship-building abilities
• Strong organizational and time-management skills
• Ability to prioritize tasks and manage multiple responsibilities
• Strong communication and problem-solving skills
• Ability to work effectively in a fast-paced operational environment
• Experience in rental operations, equipment management, construction, distribution, or related industries
• Prior supervisory or team lead experience
• Familiarity with inventory control, dispatch, service operations, and equipment utilization
• Experience with ERP, rental management, or inventory systems
• Knowledge of equipment rental operations and customer service best practices
• Combination of office, warehouse, service shop, yard, and customer-facing environments
• Ability to sit, stand, walk, and move throughout operational facilities
• Exposure to equipment, machinery, varying weather conditions, and operational environments
• Ability to lift and move materials as needed
• May require occasional travel between facilities, customer locations, or operational sites
• May require extended hours based on business needs

What you'll earn

• Health Care Benefits
• Paid Time Off

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.