Restaurant Shift Manager - Harper's- Full Time

The Shift Manager Restaurants is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.

Position Responsibilities

• Responsible for overall management of restaurant for a particular shift
• Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount
• Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
• Builds rapport, commitment, and loyalty with team members and guests
• Ensures that service is carried out in accordance with established policy
• Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
• Ensures sanitation compliance throughout restaurants
• Handles customer complaints
• Responsible for meeting profit goals in all the restaurants
• Responsible for compliance with all regulatory requirements within area of responsibility
• Maintains a clean, safe, hazard-free work environment within area of responsibility