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Business Analyst (with Data background) (hold)

YozmaTech
  • US
    New York, New York, United States
  • US
    New York, New York, United States

Über

Business Analyst (with Data Background) (Hold) The role involves using advanced data analytics to investigate and resolve highly escalated customer concerns. You will collaborate with our FP&A Customer Success team to execute a well‑designed onboarding experience and provide ongoing support while becoming a DataRails technical expert.
Implement the DataRails product suite during onboarding of new customers and for new use cases of existing customers.
Resolve technical issues that arise during onboarding and ongoing stages.
Lead customer implementations, including mapping, tracing, analyzing, and visualizing data using the DataRails solution.
Apply advanced Excel skills to deliver value to customers.
Represent the voice of the customer and influence product development roadmap.
Distill customer data into concise insights and business KPIs.
Work in the NY, USA time zone (GMT‑4).
Requirements
6 months to 2+ years of experience in data or finance analytics roles, capable of explaining complex analytical concepts to customers.
Deep knowledge and solid experience in advanced Excel functions (formulas, VLOOKUP, PivotTables, complex models).
Strong analytical and problem‑solving capabilities as a data enthusiast.
BS/BA in a relevant field (statistics, industrial engineering, information systems, finance, business, math, etc.).
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  • New York, New York, United States

Sprachkenntnisse

  • English
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