Partner Solutions Architect (GSI) - AMER WestThe Consulting Solutions • Denver, Colorado, United States

Partner Solutions Architect (GSI) - AMER West

The Consulting Solutions

Denver, Colorado, United States

Denver, Colorado, United States

Über

Job Overview Datadog's in‑house product experts form the technical solutions team that supports Datadog's growth by educating potential clients and ensuring existing customers succeed. The Partner Solution Architect (PSA) works closely with the Director of Partner Solutions Architects and is part of the Channels Alliances business segment. The PSA supports partner technical initiatives such as cloud migration, application modernization, and DevOps transformation. The role is a trusted technical advisor to our Partner channel. We value office culture and operate as a hybrid workplace to support work‑life harmony. What You’ll Do Ensure the successful onboarding, training, enablement, and certification of partner technical resources. Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams. Collaborate internally to support partner technical initiatives such as end‑customer demonstrations, proofs of value, partner team enablement workshops, assessment, advice, and coaching on lead practices. Advocate on behalf of partners’ technical concerns (use cases, feature requests, support issues, etc.) with Datadog internal teams and personnel, helping bring those concerns to resolution. Analyze and understand partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities. Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities. Continuously curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are Possess a solid technical grounding with hands‑on experience in IT development and/or operations. Have a demonstrable track record and a passion for learning; candidates typically have 10–15 years of experience in a customer or partner‑facing technical role. A self‑starter, tech‑savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom. Confident presentation skills. Desired hands‑on experience in two or more of the following areas: Observability (Datadog, Splunk, AppD, New Relic or Dynatrace), Public Cloud (AWS, Azure, GCP, or Alibaba), Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry), Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go), Config Mgmt (Terraform, Ansible, Puppet, Chef), CI/CD (Jenkins, Gitlab). Bonus points: previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, etc.); previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM); prior root‑cause analysis, troubleshooting, debugging. Benefits and Growth Best‑in‑breed onboarding. Generous global benefits. Intra‑departmental mentor and buddy program for in‑house networking. New‑hire stock equity (RSUs) and employee stock purchase plan (ESPP). Continuous professional development, product training, and career pathing. An inclusive company culture with Community Guilds and Inclusion Talks. Competitive salary ranging from $143,000 to $209,000 USD, variable compensation based on experience, education and performance. Healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Equal Opportunity Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Denver, Colorado, United States

Sprachkenntnisse

English

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