Knowledge and Content ManagerBering Straits Native Corporation (BSNC) • Anchorage, Alaska, United States
Knowledge and Content Manager
Bering Straits Native Corporation (BSNC)
- Anchorage, Alaska, United States
- Anchorage, Alaska, United States
Über
Serve as functional lead for AI tools to enable content reuse, past performance relevancy determination, and proposal development support. Develop prompts, templates, and workflows that ensure AI outputs are accurate, compliant, and aligned with corporate voice and win themes. Train and support Business Development, Capture, Proposal, and Operations users on SharePoint, Teams, and AI tools; drive adoption of Knowledge Management best practices. Partner with Business Development stakeholders to identify and reuse high value content for new opportunities. Implement metrics/dashboards to monitor repository health, content freshness, and reuse, and lead regular content cleanup and refresh cycles. Required (Minimum Necessary) Qualifications Education Requirements: Bachelor’s degree in Knowledge Management, Information Systems, Library/Information Science, Business, Communications, English, or a related field (or equivalent experience).
Level of Experience Requirements: 5–7 years of experience in a federal government contracting environment supporting Business Development, Capture, Proposal Management, or Knowledge/Content Management. Minimum 3 years of hands‑on experience configuring and maintaining SharePoint Online sites, lists, and libraries.
Demonstrated expertise in SharePoint Online: site design, lists/libraries, metadata, content types, and permissions. Hands on experience with Microsoft 365, especially Microsoft Teams for collaboration on opportunities and proposals. Strong understanding of federal RFPs, RFIs, Sources Sought, evaluation criteria, and proposal structures. Experience with AI tools for proposals/content management to support content reuse and past performance relevancy. Proven ability to document and implement processes, SOPs, and governance for content and knowledge management. Excellent organization, attention to detail, and communication skills; comfortable working with cross functional stakeholders under deadline. Knowledge, Skills, Abilities, And Other Characteristics Working knowledge of federal government contracting and procurement processes (RFI, Sources Sought, RFP, evaluation criteria, debriefs). Knowledge of proposal development lifecycles (BD, capture, proposal, post‑award) and standard proposal structures (management, technical, staffing, past performance, price volumes). Strong understanding of SharePoint Online capabilities, including sites, subsites, lists, libraries, permissions, views, content types, and workflows. Knowledge of Microsoft 365 collaboration tools, particularly Microsoft Teams, OneDrive, and related Office applications (Word, Excel, PowerPoint). Familiarity with knowledge management principles (taxonomy, metadata, information architecture, content lifecycle, version control, governance). Understanding of AI‑enabled content management and search tools and their application to proposal content reuse and past performance relevancy. Knowledge of core Business Development/proposal content types: boilerplate, resumes, past performance, CPARs, PPQs, marketing collateral, graphics/photos, and lessons learned. Basic understanding of multiple federal service lines such as Base Operations, Construction, Environmental, Logistics, Security, and IT, and how these influence proposal content. Strong customer‑service orientation toward internal clients (Business Development, capture, proposal, operations). Demonstrated commitment to continuous improvement, proactively identifying opportunities to streamline processes. Change‑agent mindset with willingness to drive adoption of new tools and methods. Collaborative and team‑oriented approach; comfortable working across organizational boundaries. Curiosity and proactive learning orientation toward AI, knowledge management, and proposal best practices. Preferred Familiarity with Shipley or similar BD/capture/proposal methodologies and their implications for content structure and reuse. Experience implementing metadata models, taxonomies, and information architecture for BD/proposal repositories. Proficiency with Power BI, Excel, or similar tools to build dashboards and metrics related to content usage and performance. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety‑Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive”. Necessary Physical Requirements Must be able to remain in a stationary position (seated or standing) for extended periods while working on a computer. Must be able to operate a computer, keyboard, mouse, and other standard office equipment on a frequent and repetitive basis. Must have sufficient visual acuity to review detailed electronic documents, spreadsheets, and graphics on a monitor for prolonged periods, with or without corrective lenses. Must be able to communicate clearly via phone, video conference, and email. Must be able to maintain a regular work schedule, meet critical proposal deadlines, and occasionally work extended hours during peak periods. Work Environment Work is performed remotely in a standard office environment (home office or equivalent). This is a full‑time, exempt position based on a 40‑hour work week, typically performed during standard business hours, Monday through Friday. As this role supports time‑sensitive Business Development and proposal activities, work hours in excess of 40 per week may be required to meet critical deadlines, support peak proposal periods, and fulfill department and organizational requirements. Some flexibility in schedule may be necessary to collaborate across time zones and to accommodate high‑priority or expedited efforts. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre‑employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
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Sprachkenntnisse
- English
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