Systems Administrator, Tier 2, Lev 2
Gtscts
- Annapolis, Maryland, United States
- Annapolis, Maryland, United States
Über
Location: Annapolis Junction, Maryland area
Shift: Wed to Sun 2:00 PM to 10:00 PM
Work Environment: All work is on‑site in a SCIF; not hybrid or remote.
Clearance: Top Secret SCI with appropriate polygraph.
Compensation: $85,000 to $92,000
Responsibilities
Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.
Coach and provide guidance to less‑experienced professionals.
Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Provide remote support access through desktop mirroring and other remote access applications for worldwide sites.
Identify, investigate, resolve, and follow up on problems brought to the helpdesk by users of cloud infrastructure.
Mandatory Requirements and Certifications
Remote Assistance
Remote Desktop
CompTIA A+ CE
CompTIA Network+ CE
Privileged User
Must sign an NDA
Education Requirements
High School or GED with 15 years' experience.
Bachelor's Degree with 10 years' experience.
Benefits
11 paid holidays.
Five weeks of PTO to start, accrued throughout the year.
A variety of medical, dental, and vision plans to fit your needs.
Company‑paid life insurance and disability coverage options, including voluntary supplemental plans.
Generous 401(k) employer match for all employees, along with potential for additional discretionary employer contribution.
Flexible schedules designed to support both employees and clients.
Hybrid work options available for eligible roles.
Robust employee referral bonus program.
Investment in growth through training and tuition reimbursement.
We believe great work starts with supporting our people. From day one, you’ll have access to generous paid time off, comprehensive benefits, and a retirement plan designed to help you plan for the future. We offer flexible and hybrid work options where possible, along with a collaborative environment that values your time, contributions, and well‑being.
We are committed to your growth through ongoing training, educational reimbursement, and opportunities to advance your career. Whether you are building new skills or taking the next step, you’ll find the support you need to succeed here.
Equal Opportunity Employer GTSC‑Talent Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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Sprachkenntnisse
- English
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