Content & Donor Communications Manager/ Senior ManagerRippling • Long Beach, California, United States
Content & Donor Communications Manager/ Senior Manager
Rippling
- Long Beach, California, United States
- Long Beach, California, United States
Über
To Apply:
Please submit your portfolio and upload your resume and a thoughtful cover letter. We actually read them! For this role especially, we look forward to seeing your writing style through your cover letter.
When the media talks about North Korea, it often focuses on dictators and nukes. But there’s so much more to the story than that. There are 26 million people with their own stories to tell. That’s where you come in.
We're looking for a gifted writer who thinks like a fundraiser. The Content & Donor Communications Manager is responsible for producing compelling content that moves people from awareness to giving. You'll craft the narratives and communications that inspire donors to invest in Liberty in North Korea's mission — and keep them engaged for the long haul. You will own the written voice of our organization across email, campaigns, and social media, with a particular focus on converting supporters into first-time donors and donors into long-term partners.
What you'll do
Own and continuously optimize our three welcome email series for new supporters, new one-time donors, and new monthly donors
Develop all fundraising campaign content for 2–3 annual campaigns (World Refugee Day, Giving Tuesday, end-of-year/holiday, etc) with the goal of increasing donor acquisition
Emails
Landing pages
Site pop ups
Social posts
Work with the Marketing Operations Manager to analyze email performance data (open rates, click-through rates, conversion rates) and use insights to improve future copy
Collaborate with the Assistant Director of Growth to monitor campaign performance, identify opportunities for improvement, and make adjustments in real-time to ensure that fundraising goals are met
Content Strategy & Storytelling (30%)
Develop and maintain a consistent, compelling organizational voice across all written channels
Continuously refine LiNK’s voice and update internal communications guide as needed
Lead the creative development and execution of LiNK’s major acquisition and stewardship campaigns with the support of the Annual Fund Manager and Assistant Director of Growth
Translate complex programmatic work into donor-facing stories that build emotional connection and inspire action
Write blog posts, impact reports, annual reports, and campaign narratives that deepen supporter relationships and communicate the meaningful impact of our incredible donors
Create content for top-of-funnel campaigns, including gated content, educational courses, and other lead-generation strategies that motivate new audiences to engage and take action
Collaborate closely with the Graphic Designer to develop content that integrates written narrative with strong visual assets
Collaborate closely with LiNK’s Filmmaker to develop long-form video concepts around organizational needs (events, program promotion/impact, campaigns) and storytelling opportunities with our North Korean partners
On production days, assist with creative direction and conduct interviews to facilitate authentic, effective storytelling
Review video footage and provide feedback in post-production to ensure messaging and framing aligns with broader communications strategy
Social Media (20%)
Manage our presence across Instagram, TikTok, Facebook, and Youtube and maintain a consistent posting schedule
Create social content that supports and amplifies email campaigns and fundraising initiatives
Monitor engagement and surface audience insights that inform broader communications strategy
Develop and execute social content strategies that grow awareness, attract new supporters, and cultivate new pathways to donor engagement
Qualifications
Required
3+ years of experience in nonprofit fundraising communications, direct response copywriting, or a closely related field where email conversion was a primary responsibility
Strong portfolio showcasing a range of formats: long-form storytelling, email communication, and campaign copy
Experience using performance data (open rates, CTR, conversion metrics) to inform and improve content strategy
Experience managing social media accounts for an organization or brand across multiple platforms
Hands‑on experience developing and executing integrated marketing campaigns across social media, email, and other channels
Self‑directed, proactive, and comfortable pushing projects forward independently from start to finish
Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities effectively
Preferred
Knowledge of donor psychology and giving motivations
Experience writing about complex humanitarian, social justice, or human rights issues for a general audience
Ability to write with clarity and empathy about complex or sensitive topics
Bonus Points For:
Photography experience
Working knowledge of graphic design
Paid sabbatical every 5 years
Retirement benefits (401k with company match)
Life insurance
Generous paid vacation, sick, and holiday leave
Winter break!
Flexible Spending Account (health and dependent care)
Wellness support stipend
Collaborative work culture with strong company values
Location
Both local and remote candidates may apply. Our headquarters is in Long Beach at 115 Pine Ave, Long Beach, CA.
For local candidates: We work on a hybrid schedule and come into the office in Long Beach once a week on Wednesdays.
For remote candidates: You may apply from any location within the States.
Salary and title will be dependent on experience and qualifications. This role may be hired at the Manager or Senior Manager level.
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Sprachkenntnisse
- English
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