Communications Advisor - Channel Management

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Communications Advisor within PNC's Corporate Communications organization, you will be based in Pittsburgh, PA.

Responsibilities include but are not limited too:

• Executes day-to-day channel operations (intranet, email distribution, video/livestreaming platform)
• Triages intake requests and supports prioritization against channel criteria
• Manages channel-level access, permissions and contributor support
• Applies channel standards and best practices in daily execution
• Provides BAU troubleshooting, support and issue resolution
• Maintains channel health through content quality, structure, usability and consistency checks
• Guides partners on tactical requirements, placement and publishing needs
• Flags recurring operational issues, inefficiencies and improvement opportunities
• Supports re-platforming, redesign and enhancement work through testing, documentation and execution

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Branding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning

Business Acumen, Business Data Analysis, Collaborating, Copywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Influencing, Media Channel Management, Organizational Communications, Planning and Organizing, Storytelling

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)