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Sales Support Specialist
Univar
- Bellevue, Washington, United States
- Bellevue, Washington, United States
Über
What You’ll Do
Responsible for setting up new customer accounts, ensuring all necessary information is accurately recorded
Handles quote requests from customers, providing timely and accurate pricing information
Resolves issues related to customer orders, ensuring smooth processing and delivery
Identifies and addresses any holds on order acceptance, working to resolve them promptly
Maintains detailed records of all interactions with customers, ensuring information is up-to-date and accessible
Contacts customers that are identified as “At Risk” in the CRM, quickly determining next steps needed to reduce churn
Gains additional information regarding product application and understands on/off track business and additional customer insights as needed
Updates forecasts and advises sellers if further follow up is required
Cleans up the total opportunity count and reviews and adds forecast data where possible
Sells irregular inactive inventory material where possible
Addresses customer inquiries and complaints as needed
Performs other related duties as required or requested
What You’ll Need
Bachelor’s degree from a fully accredited four‑year institution or equivalent work experience
Experience in a Business‑to‑Business (B2B) service organization or 1+ years’ experience in equivalent job(s) (preferred)
Knowledge and experience working with MS Office Suite, with strong Excel skills
Demonstrates sound judgment and creative problem solving
Open to taking moderate risks with a competitive spirit
Commitment to accuracy and accountability for job performance
Receptive to constructive feedback from peers and mentors
Strong work ethic and team‑oriented mindset
Excellent verbal and written communication skills, including the ability to effectively convey ideas and suggestions via multiple modes of communication
Exhibits versatility and adaptability while interacting with customers and internal team members
Where You’ll Work This is a hybrid role in Bellevue, WA
Pay and Benefits
Salary range: $57,350 – $71,690 annually
Specific salary may be influenced by relevant experience, education, training, certifications, qualifications, and work location
Available employee benefits include health, vision, dental coverage plus industry‑leading retirement and time‑off programs
What You Can Expect
Strong work/life flexibility
A supportive inclusive team committed to company success
Targeted annual company bonus and annual salary reviews
Competitive pay and benefits
Equal Opportunity Employer Statement ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability during the hiring process, please contact us at careers@univarsolutions.com.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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