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Business Analysis Manager - Salesforce CRM AnalyticsT-MobileWashington, Utah, United States

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Business Analysis Manager - Salesforce CRM Analytics

T-Mobile
  • US
    Washington, Utah, United States
  • US
    Washington, Utah, United States

Über

Job Overview This role supports strategic and operational decision making by delivering insights and analysis across the business. It manages data mining, business intelligence, and reporting to provide actionable recommendations. The role collaborates with multiple teams to conduct complex modeling and analysis for business improvements. Success is measured by the accuracy and impact of insights that inform resource prioritization and performance benchmarks. The work influences organizational strategies and enhances customer experience through data‑driven solutions. Specific to this role is the required Salesforce CRM Analytics knowledge and experience of data visualization and report building.
Location: Bellevue, WA; Overland Park, KS; New York, NY; or Frisco, TX. This is not a remote role; this is a hybrid schedule requiring at least 3 days a week in office.
Job Responsibilities
Provide insights and recommendations that optimize business experiences through cross‑functional collaboration and data analysis
Develop and maintain data and SF CRM Analytics reporting solutions including dashboards, reports, and self‑service tools to support enterprise goals
Apply analytical and modeling techniques to support decision‑making and resource prioritization across the organization
Participate in the design and administration of reporting structures and interfaces for standardized use across teams
Perform other duties or projects as assigned by business management as needed
Education and Work Experience
Bachelor’s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
4-7 years working experience solving analytical problems using quantitative approaches (Required)
4-7 years working experience reporting and analyzing performance & data visualization (Salesforce CRM Analytics, Tableau, Power BI, etc.) (Required)
4-7 years working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
Working experience with Python, R, Go or similar statistics or data science language preferred. (Preferred)
Telecommunications (Preferred)
Knowledge, Skills and Abilities
Business Acumen (Required)
Dashboard Development (Required)
Data Analysis (Required)
Data Storytelling (Required)
Executive Presence (Required)
Financial Modeling (Required)
People Management (Required)
Project Management (Required)
Stakeholder Management (Required)
Strategic Thinking (Required)
At least 18 years of age
Legally authorized to work in the United States
Compensation Base Pay Range: $77,900 - $140,500
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
To find the pay range for this role based on hiring location, click here.
Equal Opportunity Employment T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.
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  • Washington, Utah, United States

Sprachkenntnisse

  • English
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