Dieses Stellenangebot ist nicht mehr verfügbar
Sales Operations Specialist
Big Belly Solar LLC
- Needham Heights, Massachusetts, United States
- Needham Heights, Massachusetts, United States
Über
About this position In-person position in Needham, MA (5 days per week)
The Sales Operations Specialist will be responsible for supporting Sales across all business segments in our International and Domestic Sales group by assisting in effectively serving current and potential customers. This role is responsible for serving as a Subject Matter Expert in relationship management and for ongoing oversight of the daily needs of both the customer and the sales team related to the order-to-cash process. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will work closely with sales, operations, legal, and finance. This position is an in-office position in Needham, MA.
Responsibilities
Support throughout sales processes: pre-order, order processing, and post-order documents
Issue quotations for hardware and software
Send out shipping information and delegate onboarding tasks
Generate sales reports
Process hardware and software orders
Complete shipping damage claimsResponsible for sales requests
CRM (Salesforce.com) administration. Provide end-user support for CRM – incumbent will provide day-to-day support for end-user questions on sales force automation, and training
Work to improve the data quality in CRM continually
Assist in arranging international shipping (custom documentation & manufacturer pick up)
Other duties as assigned
Requirements
Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers
Ability to communicate clearly and professionally, both verbally and in writing
Able to communicate technical information to non-technical people
Strong decision-making and analytical abilities
A technical aptitude and willingness to learn and understand various software programs, and how Bigbelly hardware and software works
Excellent organizational skills with the ability to work independently and on multiple tasks
Proficient with Microsoft Office applications
Flexible; willing and able to change directions, priorities, and processes as needed
Able to work independently and as part of a team
2+ years of experience in a customer support role
Bachelor’s degree
Salary Information $28 - $35 Hourly Wage
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.