Business Office Manager - SNF

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.

Responsibilities include:

• Billing and collections of all Medicaid, Medicare, HMO, Veterans Administration, and private pay accounts
• Maintaining all resident files, ensuring financial and resident information is kept confidential
• Maintaining and recording notes in collection log and in billing computer systems on all past due balances
• Ensuring compliance with company collection policies by issuing delinquent notices and forwarding past-due accounts to the collection agency in accordance with established procedures
• Ensuring timely and accurate resident financial records and trust fund management
• Data entry of resident information into billing computer software upon admission and discharge
• Maintaining and recording daily census admissions and discharges, payer changes, and room changes ensuring proper documentation is made into billing computer system
• Preparing daily bank deposits and daily cash posting of resident accounts into billing computer software
• Processing resident rate increase letters as directed by corporate team
• Working closely with admissions, nursing, and corporate team to ensure smooth operations
• Performing insurance verifications to analyze eligibility and benefit/copay information related to current and discharged admissions
• Maintaining DSO that is within the goals of company
• Answering general resident, family, and vendor questions in a timely manner
• Responsible for all month-end close procedures and deadlines as directed by corporate team
• Maintaining compliance with all federal, state, and company financial policies
• Utilizing Point Click Care, Microsoft Excel, Microsoft Word, and other computer/systems to ensure accurate work is completed in an organized, timely, and professional manner
• Developing and maintaining expert knowledge of Point Click Care computer System and keeping current with updates
• Participating in manager on duty program
• Attending various community events
• Attending all required training, in-service, and staff meetings
• Adhering to all policies and procedures of Senior Lifestyle Corporation
• Respecting and maintaining confidentiality of the office, its records and restricted information
• Maintaining a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Performing other duties as assigned

Qualifications:

Level of Formal Education: Associate's or Bachelor's degree in accounting or business, or two years of experience as a business office manager in senior living skilled care preferred.

Area of Study: N/A

Years of Experience: 2+

Type of Experience: Senior housing or skilled care preferred.

Special Certifications: N/A

Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.

Technical Competencies: Possesses working knowledge and ability to navigate company systems including, but not limited to: Yardi, PCC, ADP, TELS, and DSSI.

Skills and Abilities:

• Strong attention to detail and organizational skills.
• Working knowledge of Medicare and Medicaid billing in a long-term skilled nursing community
• Efficient time-management skills.
• Working knowledge of accounting principles
• Ability to prioritize based on deliverables

Information Systems: Proficient in Microsoft Office applications: Word, Excel, and Outlook

Personal Attributes: Communicates and interacts professionally with all levels within the organization, residents, and resident responsible parties.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.