On-Site HOA Community Manager

City Property Management is a family-owned Arizona company that's been providing exceptional HOA management services since 1979. With over 40 years of experience and 150+ full-time employees, we combine the stability of an established business with the flexibility and personal touch that only comes from family ownership. Our mission is simple: provide the best experience in community management.

We are seeking an experienced and knowledgeable On-Site HOA Community Manager to join our team. Preferably, the person for this role will have at least 2 years of HOA community management experience working with condominiums. The ideal candidate is proactive, organized, leads with professionalism and humility. A flexible schedule and reliable transportation are required. Our Community Managers are supported by a diligent team who is knowledgeable, fun, fair, and respectful, so you can focus your efforts on larger projects and delivering the best experience in Community Management.

Responsibilities include:

• Maintaining the corporate records of the Association, including approved minutes and other approved actions of the board documented in CPMC systems, in compliance with all AZ Statutes.
• Interacting with homeowners and vendors to promote high quality customer service.
• Inspecting the community to evaluate for infractions of the governing documents and issuing notices to owners and tenants.
• Ensuring Association's contractors are adhering to contract terms and providing corrective communication to contractors.
• Acting as the main point of contact for, and hiring, firing and giving direction to, contracted vendors and service providers.
• Preparing and/or reviewing bid specs, soliciting bids and making recommendations for work within the community and approving completed projects before final monetary disbursements.
• Planning, budgeting, executing and attending community events.
• Developing and implementing policies and carrying out tasks assigned by the Board of Directors and CPMC.
• Hiring, training, supervising, evaluating, mentoring, and retaining on-site staff.
• Researching, creating and disseminating communications to educate and advise owners via newsletters, web, and the Homeowners Portal, email blasts, etc.
• Providing, creating and researching monthly management report and financial reports to the Board.
• Reviewing monthly financial report for accuracy, working with accounting regarding discrepancies or adjustments, and interpreting report to the board.
• Evaluating and monitoring prepared collection reports and giving further direction to Collections Dept. on discrepancies or adjustments and interpreting report to the board.
• Verifying for accuracy, approving, and coding invoices on a regular basis for the Association.
• Scheduling, organizing and facilitating annual, board, and special meetings per the association's documents and AZ Statutes.
• Facilitating all association meetings by providing direction and professional guidance and researching and providing accurate information for the Board so they may make informed choices.
• Educating boards on existing, new, and proposed legislation regarding associations and how it may affect them.
• Acting as a liaison and professional advisor between the Board, committees, and homeowners.
• Researching and preparing the annual budget, working with vendors, contractors to provide accurate budget numbers.
• Directing, communicating, facilitating, and coordinating with all departments within CPMC regarding CPMC contractual obligations.
• Anticipating problems and providing solutions for associations and CPMC.
• Taking a proactive approach, looking ahead to anticipate future needs, reserve expenditures and develop a strategic plan with the association.
• Communicating with CPMC supervisor as needed or immediately regarding urgent matters.
• Any other tasks or responsibilities assigned or required by CPMC.

Required Qualifications:

• 3+ years of proven experience in community association management
• Strong financial management and budgeting skills
• Excellent verbal and written communication abilities
• Proficiency with property management and accounting software
• Valid driver's license and reliable transportation
• Ability to work some evenings and weekends for board meetings and events
• Strong organizational and time management skills

Preferred:

• Certified Arizona Association Manager (CAAM) certification (we'll fund certification for the right candidate)
• Experience managing HOA communities in Arizona
• Knowledge of Arizona HOA laws and regulations

Physical Requirements:

• Ability to walk properties for regular inspections
• Capability to lift up to 20-30 pounds
• Valid driver's license and ability to travel between assigned communities

Why You'll Love Working Here:

• Family-owned stability: 40+ years of consistent operation with the personal touch and adaptability that comes from family ownership
• Professional development investment: We'll fund your CAAM certification and provide ongoing professional development assistance
• Comprehensive training: Thorough, supportive onboarding process that sets you up for success
• Direct access: Less bureaucracy means your voice is heard and decisions happen faster
• Supportive team environment: Genuinely collaborative colleagues who maintain high professional standards
• Industry stability: Join a company that's weathered decades of industry changes and continues to thrive

Benefits Package:

• Health, dental, and life insurance
• 401(k) with company matching
• Health savings account
• Employee assistance program
• Professional development assistance (including CAAM certification funding)
• Employee referral program
• Paid time off

Compensation: Salary: $78,000 - 85,000 / year (based on experience)

Our Core Values: Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful

City Property Management is an equal opportunity employer. We provide reasonable accommodations for individuals with disabilities. Employment is at-will in accordance with state law.