Business Office Manager

Ontario Center is seeking an experienced and detail-oriented Business Office Manager (BOM) to join our team in Canandaigua, NY.

This is not a typical office position. The role is fast-paced and requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments. The ideal candidate has prior office/finance experience.

• Experience with Medicare, Medicaid, managed care, and insurance processes preferred
• Confidence and professionalism when discussing financial matters with residents and families
• Ability to learn and navigate multiple computer programs and databases efficiently
• Exceptional attention to detail with a high level of accuracy
• Strong organizational, time-management, and follow-through skills
• Ability to thrive in a fast-paced environment while managing competing priorities

• Meet with residents and families to discuss financial responsibilities and payment obligations
• Assist Medicaid applicants with gathering and submitting required documentation
• Maintain accurate resident census information within billing and clinical software systems
• Collect private-pay balances and resident income owed to the facility
• Assist with insurance verification and authorization processes
• Manage and distribute resident trust funds
• Ensure all admission and financial agreements are completed and properly executed
• Collaborate with interdisciplinary teams to ensure accurate financial and resident records
• Perform additional duties as assigned

About us:

Ontario Center for Rehabilitation and Healthcare is a long-term care facility that provides the highest possible quality of care and quality of life for all Health Facility residents. The facility provides a versatile nursing-home environment that encourages creativity among residents, managers, and staff. In addition to an emphasis on individuality and self-determination, the nursing home is viewed as home as much as a medical institution, with the residents' psychosocial needs deserving a prominence at least equal to their medical condition. At Ontario Center, we offer a friendly working environment, excellent compensation, a comprehensive benefits package, professional growth & stability, innovative training programs, and more. Ontario Center is a proud member of the Centers Health Care consortium.

Equal Opportunity Employer M/F/D/V