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Analyst, Customer Marketing Analytics
Caleres, Inc.
- Missouri, United States
- Missouri, United States
Über
What will you be doing?
Produce: Produce regular reporting on business performance and customer behavior, including customer type, loyalty/rewards participation, purchasing behavior and email engagement
Build: Build and maintain automated reports and dashboards that surface campaign performance and audience insights; support stakeholder adoption of self‑service tools and continued advocacy around a data‑driven culture
Partner cross‑functionally: Partner with marketing, product, sales, finance to present findings and recommend optimizations across revenue, spend, and product strategy
Collaborate: Collaborate with CRM and loyalty teams on campaign execution and analysis across email, direct mail, and SMS
Measure: Conduct test analysis to improve segmentation, targeting, and engagement
Assist: Assist in campaign design and analysis: Including KPIs, sample sizing, performance readouts
Support the evolution of loyalty programs: Analyze performance and identify opportunities to improve engagement and incremental revenue
Perks you will enjoy!
Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
Career Development and Learning Opportunities. Sharpen your skills with our Learning Database of 12,000+ courses, LinkedIn Learning, and upfront education assistance.
Benefits that Start Day One. To learn more details about our total rewards including 401k, health benefits and PTO, visit www.yourcaleres.com
Mental Wellness. Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
Relaxed Dress Code. At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!
Qualifications that make you the perfect fit!
Bachelor’s degree in Finance, Analytics, Statistics, Computer Science, or a related field
3–5 years of experience in customer analytics, CRM/CDP, web analytics, or digital/direct marketing
Experience working with customer and marketing data, including extraction, analysis, and visualization
Strong analytical and problem‑solving skills with high attention to detail
Proficiency in SQL and working knowledge of Python or R
Experience with BI tools such as Power BI or Tableau
Excellent communication skills with the ability to translate complex insights for non‑technical audiences
Equal Opportunity Employer Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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