Inside Sales Support RepresentativeRees Scientific Corporati • Trenton, New Jersey, United States
Inside Sales Support Representative
Rees Scientific Corporati
- Trenton, New Jersey, United States
- Trenton, New Jersey, United States
Über
Full Time Clerical Trenton, NJ, US
3 days ago Requisition ID: 1154
Salary Range: $25.00 To $27.00 Hourly
Job Summary Rees Scientific is seeking a highly organized and detail‑oriented administrative professional to fill the Inside Sales Support Representative role. This is an administrative sales support position. The primary function of this position is to provide operational and administrative support to the field sales team, enabling them to focus on active selling and client engagement.
This role exists to reduce administrative burden on the field sales team and ensure sales processes run smoothly. The Inside Sales Support Representative will manage proposal coordination and development, quoting and contract renewals, CRM data entry and maintenance, and customer follow‑up administration to help opportunities move efficiently through the sales process.
This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks simultaneously. The position supports the sales process through coordination and follow‑up activities, with escalation of decisions and strategic direction to Area Sales Representatives.
This role enables Area Sales Representatives to focus on strategic selling, account expansion, and market share growth, while ensuring consistent execution, responsiveness, and disciplined follow‑up throughout the sales cycle.
This position works closely with Area Sales Representatives, Estimating, Engineering, Service, Project Management, Finance, and Customer Support teams.
This role involves the application of administrative judgment and discretion in managing sales support activities and prioritizing tasks based on business needs, as directed by the sales team.
Key Responsibilities
Provide direct day‑to‑day operational support to the Sales team
Help advance active sales opportunities toward order by coordinating follow‑up, documentation, and internal alignment
Maintain consistent follow‑up cadence with the Sales team to ensure opportunities do not stall
Support preparation for customer meetings by the Sales team, site visits, and technical discussions
Perform light qualification efforts for lower‑graded leads and escalated as needed to Area Sales Representatives
Exercise discretion in prioritizing opportunities and determining appropriate follow‑up actions based on business impact
Job Description Contract Renewal Quoting
Manage the contract renewal quoting process for assigned region
Maintain full visibility of upcoming renewals and ensure proactive outreach
Coordinate pricing updates, proposal revisions, and documentation required to secure renewal orders
Support Area Sales Representatives with system expansions and add‑on opportunities tied to existing accounts
Work with Area Sales Representatives, Estimating, and Service teams to ensure renewal orders are accurate and complete
Identify risks in renewal timelines or customer engagement and recommend actions internally to support retention and order conversion
Proposal & Quote Coordination
Prepare and coordinate quotes, proposals, and budgetary pricing using established pricing structures
Coordinate with Engineering, Service, Calibration, Project Management, and Field Sales teams to gather technical and cost inputs
Ensure proposals are accurate, complete, and delivered within defined turnaround timelines
Track proposal status and maintain disciplined follow‑up to convert proposals into order
Evaluate proposal timing and recommend adjustments to improve responsiveness and conversion outcomes
CRM Management & Pipeline Discipline
Maintain accurate and up‑to‑date opportunity records, contacts, and activities within the CRM system
Ensure all renewals, expansions, and active opportunities are properly logged and forecasted
Support Area Sales Representatives with pipeline tracking and order forecasting
Analyze pipeline activity and highlight gaps, risks, or inconsistencies to support informed decisionmaking
Help generate pipeline and order‑related reports for regional sales leadership
Customer Support & Internal Coordination
Serve as a secondary point of contact for existing customers within the region
Route technical, service, or project inquiries to appropriate internal teams
Coordinate internal resources needed to support customer opportunities
Ensure clean handoff from Sales to Project Implementation once an order is secured
Use judgment in handling customer inquiries and determining appropriate internal escalation paths
Required Qualifications
Bachelor’s degree in Business, Marketing, Life Sciences, or related field preferred
1 to 3 years of experience in sales support, administrative coordination, account coordination, or similar role
Strong organizational and time management skills
High attention to detail and process discipline
Excellent written and verbal communication skills
Experience working with CRM systems preferred
Proficiency in Microsoft Office Suite
Preferred Qualifications
Experience supporting technical or capital equipment sales
Experience in life sciences, healthcare, pharmaceutical, or regulated environments
Familiarity with recurring contract renewals and service agreements
Experience supporting proposal and quote development
Primary Objective of This Role The Sales Support Representative exists to:
Increase regional orders
Improve opportunity progression speed
Strengthen pipeline and order forecasting discipline
Enable Regional Sales Managers to focus on strategic selling and share capture
Note: This is an administrative support role, not a direct sales position. The Inside Sales Support Representative does not carry a sales quota, own customer accounts, or direct the sales strategy. This role supports the sales team through administrative coordination, process management, and execution of follow‑up activities as directed by Area Sales Representatives and Sales Leadership.
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Sprachkenntnisse
- English
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