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Field Technical Sales Specialist, West
Impulse Dynamics
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
Field Technical Sales Specialist West Territory There are 64 million patients struggling with Heart Failure worldwide. When these Heart Failure patients continue to decline despite being on optimum pharmaceutical therapy, they lose hope. The only options down the road are extremely invasive. CCM therapy is an FDA Breakthrough designated solution that is minimally invasive and gives hope back to these patients.
This is not a job, it is a MISSION to help the nearly one million patients (in the United States alone) who are struggling with heart failure and qualify for CCM therapy. This requires a team of the best medical device and therapy awareness representatives in the world to educate the cardiology community.
Our exclusive sales team is made up of passionate, collaborative, and dedicated professionals. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
If you’re up to the challenge, you’ll find plenty of rewards, support, and career development opportunities. We've created a high‑performance culture, where performance is recognized and celebrated. By working directly with patients and physicians you’ll witness firsthand the immediate and positive impact you have on individual lives.
Field Technical Specialist (FTS) Responsibilities
Cover cases (commercial and clinical)
Complete study‑related paperwork (CRF, worksheets, etc.) for implants and follow‑ups
Provide technical and administrative support when required for clinical studies and scientific studies, including collection of patient data, support clinical sites, and/or patient support
Leverage strong administrative skills to ensure all necessary paperwork associated with implant and follow‑up or data collection for clinical/scientific studies is correct
Receive direction from Technical Operations leadership regarding case assignments and scheduling
Support after‑hour patient hotline and technical services calls
Provide in‑service training to physicians, nursing, and technical hospital staff
Maintain a comprehensive product and technical knowledge of all Impulse and competitive Cardiac Rhythm Management bradycardia and tachycardia products
Maintain or obtain the International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification. FTS that are not certified on hire must become certified within two years of the hire date
Assist the sales representative when asked to work with a specific sales territory
FTS is required to travel and provide implant support anywhere within the Associate Director of Technical Operations & Trainings territory globally
Out‑of‑town travel is expected to be 75% but may fluctuate depending on the weekly needs of the business
All other duties assigned by a Field Technical Trainer or their leadership
Knowledge of Quality Management System
Working knowledge of standards and regulations as outlined in the QMS documentation and structure
Understanding that device defects may occur from the improper performance of specific job functions, including those personnel performing or participating in invalidations
Each country has regulatory requirements which must be adhered to, which can impact individual roles within the company
Understanding of the individual role in achieving company quality objectives and QMS compliance
What You’re Bringing With You
Bachelor’s degree or currently enrolled in a bachelor’s program with a completed pacemaker school certification required
If FTS is currently working toward a bachelor’s, FTS must maintain full coursework during employment and maintain a 3.0 or greater GPA to remain eligible for employment
Experience with customer‑facing relationships including extensive experience with both physicians and patients
Experience with operating room procedures, clinic, and surgical center protocols
Valid driver’s license
Ability to consistently travel an estimated 75% required – including weekends. Travel may fluctuate up or down based on the weekly needs of the business
Ability to effectively communicate with personnel outside the U.S. in the spoken and written English language
Ability to manage and coordinate multiple assignments effectively
Ability to lift implant bag of approximately 40 lbs
Ability to walk long distances, navigate airports with luggage and negotiate staircases with implant bags
Our Commitment to You Impulse Dynamics has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere – we strive to foster an inclusive culture built around a diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. We strive to foster an inclusive and diverse team, committed to making a difference.
Equal Opportunity Employer Statement Impulse Dynamics is an equal opportunity employer. Impulse Dynamics is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. To provide equal employment and advancement opportunities to all applicants, employment decisions at the company will be based on merit, qualifications, and abilities. The company does not unlawfully discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of all Impulse Dynamics facilities.
Annual Base Salary Range $80,000 - $90,000
Benefits
Full Coverage Medical Benefits – Employee + family contribution is 100% covered by Impulse Dynamics
Paid Vacation, floating holidays, and sick time
Paid Holidays
401(k) Match (up to 6%)
Annual bonus / incentive eligibility
Unless specifically indicated communicated otherwise in writing, all employees are “at‑will” employees. The Company reserves the right to modify the aforementioned terms with appropriate notice and under no circumstance do the above described compensation and benefits constitute a promise to continue them for the duration of an employee’s employment.
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Sprachkenntnisse
- English
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