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SFDC Business Analyst
JWay Group / Silicon Valley Logistics
- San Francisco, California, United States
- San Francisco, California, United States
Über
Primarily responsible for generating feature requests, business requirements, test planning and execution based on operations data analysis, the candidate must excel in Excel, be intimate with the business web, and, ideally be experienced with using salesforce.com to streamline business operations issues. Familiarity with Salesforce CRM, Xactly (web based Sales-comp calculation tool), and Oracle Financials 11i/R12 is strongly desired. Productive experience in a Team-oriented, Dynamic and highly collaborative work environment is a must.
Sales Compensation Calculation, Sales Quota, Bonus & Payout Systems and business process area
Sales Hierarchy and Territory Management Systems
Identifying business process/system improvements, gather requirements, documenting proposed changes
Documenting AS-IS and To-BE business process flows. Analyze policy, systems and stakeholder impacts
Define E2E solutions, test plans, solutions, and functioning as the business lead for ongoing and to-be-defined improvement projects
Work with Salesforce
Effectively collaborate and communicate with the functional stakeholders in various business groups, IT and QA affected by quote-to-renewal systems and processes
Assisting business users with day-to-day issues, process improvements, metrics reporting, simple solutions to complex policies in the area of Goals to Commissions (Sales Incentives and Sales Compensation)
Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or work‑around based on that analysis
Provide level 2 support in commission processing, ad‑hoc reporting, Data analysis and uploads using:
SFDC Sales CRM, Xactly, Excel
Qualifications
Bachelors Degree, with 5+ yrs related information systems experience
Background in business process analysis, system requirements, as well as data modeling and detailed functional design
Solid understanding of:
Sales Quota, Goals Management
Sales Compensation rate data, splits, Commission calculations process & systems
SPIFF & other sales incentive bonus business process, systems, data flow architecture is a key to be successful in this role
Sales Hierarchy/Territory Mgmt, Order management process
Strong understanding of SCRUM and Agile methodologies
Deep knowledge of business applications, with a focus on:
SFDC Sales cloud ,
Xactly (cloud based Sales-comp calculation tool) or similar environment
Oracle 11i or R12
Expert understanding of systems analysis, including root cause analysis, and other process modeling and systems design methodologies
Solid project management skills and ability to juggle multiple projects and tasks
Exceptional analytical skills, independent problem-solving skills, and attention to detail
Has demonstrated ability to work with teams to identify and analyze process improvement opportunities and define resulting technology solutions
Must be a go-getter and salesforce.com enthusiast who thrives on working in fast-paced environment
Excellent spoken and written communication as well as receptive listening skills, ability to present complex ideas in clear concise fashion to technical and non-technical audiences
Excellent team player able to work with virtual and global cross functional teams
Excellent influencing, negotiation and problem solving skills
Ability to do complex reporting using Excel and in the Salesforce.com environment
Ability to work with deadlines and in a fast paced environment
Ability to think out-of-the-box
Ability to be creative, versatile, efficient, and flexible while maintaining a positive attitude; learns quickly in a dynamic environment
All your information will be kept confidential according to EEO guidelines.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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