Federal Sales Engineer 3
Comcast
- Reston, Virginia, United States
- Reston, Virginia, United States
Über
Core Responsibilities
Support the development of customer solutions across Comcast’s Managed Network Services portfolio, including Managed Broadband, Managed Router, Managed Wi‑Fi, Managed Security, Unified Communications/Voice, Ethernet, and related services.
Participate in customer meetings in person, virtually, and by phone in support of the sales process.
Assist in designing customer solutions that align to technical requirements, budgets, and delivery considerations.
Help document solutions through written responses, diagrams, and presentations, including basic articulation of cybersecurity and managed services value.
Provide support for as‑built diagrams and transition activities with implementation and operations teams as needed.
Contribute to proposal and RFP responses, standard solution development, and configuration support with guidance from more senior engineers.
Collaborate with Sales, Sales Engineering, Product, Network Engineering, and other internal stakeholders to support pre‑sales activities.
Participate in account planning and opportunity strategy discussions.
Develop business and market awareness to better understand customer priorities, competitive positioning, and growth opportunities.
Build technical expertise across Comcast Business solutions and approved partner capabilities relevant to customer opportunities.
Work as part of a team on customer opportunities and assigned projects, escalating complex issues when appropriate.
Provide timely updates on assigned deliverables, customer requests, and opportunity support items.
Exercise sound judgment in handling customer and internal requests within established processes and guidance.
Travel 10–25% annually.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Preferred Qualifications
Bachelor’s Degree or equivalent, preferably in Engineering, Telecommunications, Computer Science, or a related field.
Entry‑level or foundational industry certifications such as CCNA or equivalent are desired.
5+ years of related experience in sales engineering, telecommunications, networking, managed services, or a similar technical customer‑facing role.
Experience supporting enterprise or public sector customers is helpful; Federal customer experience is a plus.
Working knowledge of networking fundamentals such as Carrier Ethernet, SD‑WAN, IP networking, Internet services, routing, switching, and basic security concepts.
Exposure to managed services, cloud networking, business continuity, or cybersecurity solutions is preferred.
Ability to communicate technical concepts clearly in writing, presentations, and customer discussions.
Strong organizational skills and the ability to manage multiple assignments in a fast‑paced sales environment.
Self‑motivated and eager to learn, with the ability to work effectively under direction and grow toward increased independence.
Proficient in Microsoft Office, Visio, Salesforce, and related desktop tools.
Team player, adaptable, and responsive to changing business needs.
10–25% Travel Required.
Ability to obtain and maintain a U.S. Government national security clearance preferred.
Thispositionis ineligible for visa sponsorship.To beconsidered for thisrole, you must belegally authorized to work in theUnited States andnot requiresponsorship for employment now or inthe future.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills: Sales; Sales Engineering; Sales Support Tools
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Certifications Cisco Certified Network Associate Security (CCNA Security) - Cisco Systems, Inc.
Education While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Bachelor's Degree
Relevant Work Experience 5–7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Sprachkenntnisse
- English
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