Field Deployed Engineer with strong DevOps skills (East Coast)Scylla Technologies Inc. • Iowa, Louisiana, United States
Field Deployed Engineer with strong DevOps skills (East Coast)
Scylla Technologies Inc.
- Iowa, Louisiana, United States
- Iowa, Louisiana, United States
Über
We are looking for a Field
Deployed Engineer with strong DevOps skills
who will support the deployment, integration, and ongoing operation of our AI solutions in customer environments.
Role Overview As a
Field
Deployed Engineer , you will work at the intersection of
DevOps, deployment engineering, and customer support . Your main responsibility will be ensuring that Scylla AI systems are successfully deployed, integrated, and maintained in production environments.
You will collaborate with engineering, product, and customer teams to ensure high system reliability and smooth customer operations.
Key Responsibilities
Deploy and configure
Scylla AI
software solutions in customer environments (on-premise and cloud).
Maintain and support deployed systems, ensuring high availability and performance.
Manage infrastructure using DevOps practices and automation.
Troubleshoot and resolve technical issues related to deployment, networking, containers, and infrastructure.
Monitor system health, logs, and metrics to proactively identify issues.
Support upgrades, patches, and new feature rollouts.
Work closely with customers' IT teams during integration and support phases.
Create and maintain deployment documentation and runbooks.
Collaborate with internal engineering teams to improve deployment processes and system reliability.
Willingness to travel to customer sites for installations and deployments.
Required Skills
Background in technical support with hands‑on DevOps skills and previous experience working as a system integrator.
Strong
Linux administration
skills.
Experience with
DevOps practices and tools .
Experience with
Docker and containerized environments .
Familiarity with
Kubernetes
(deployment, troubleshooting, operations).
Understanding of
networking fundamentals
(TCP/IP, VPN, firewalls).
Experience with
CI/CD pipelines .
Experience monitoring systems and logs (Prometheus, Grafana, ELK, or similar).
Scripting skills (Bash, Python, or similar).
Strong troubleshooting and problem‑solving skills.
Nice to Have
Experience with
AI/ML systems deployment .
Experience with
video systems or CCTV infrastructure .
Cloud platforms experience (AWS, Azure, GCP).
Infrastructure as Code tools (Terraform, Ansible).
Experience working with
GPU servers .
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Sprachkenntnisse
- English
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