Junior Design Sales Associate
4 LZB Retail, Inc.
- Dublin, California, United States
- Dublin, California, United States
Über
Join our dynamic team and embark on a rewarding career where your ambition drives your success. Competitive earnings potential: includes an hourly base wage plus UNCAPPED commissions on all sales. Responsible for creating sales utilizing exceptional customer service and knowledge of the La‑Z‑Boy selling process, products and services. Strive to create long‑term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La‑Z‑Boy Designer. Responsibilities
Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑Boy Promote the Design program & assist the Designer to achieve established Design program sales goals Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after‑sale service and continuing contact with all previous and potential customers Maximize store promotions, marketing initiatives, and grassroots programs Maintain strong knowledge of the features and benefits of existing and new product lines Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service Execute and champion the Design process following the established company guidelines Support design related functions in the store Provide the highest level of customer service to all current and future customers Use Podium to ensure customer satisfaction and future follow‑up Make sound business decisions to deliver customer satisfaction and promote team environment Provide support by being responsive to incoming phone calls and emails Assist in handling customer issues and/or complaints Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience Maintain a positive working relationship with all store employees Assist to train, coach and develop new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals Help promote and champion a culture of sales and service Assist with maintenance of the overall visual appearance of store, including floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Responsible for accurately completing daily On‑Point system logs Show a sense of urgency, enthusiasm and excitement with the store team and customers Maintain adequate knowledge of company standards, product knowledge and internal processes and systems Consistently schedule deliveries with customers Responsible for opening and closing of the store Minimum Requirements
High School Diploma or equivalent Previous selling experience and ability to close a sale strongly preferred Excellent communication, customer service skills, and organizational skills Strong interpersonal skills to effectively communicate, build rapport, and positively influence Demonstrated persuasion and negotiation skills Ability to effectively manage time and conflicting priorities Ability to work productively with others as a team Ability to work the schedule and hours dictated by business needs Ability to work evenings, weekends and holidays as required Initiative to meet assigned goals, missions and objectives and motivated to achieve more Strong attention to detail Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint Ability to pass background and drug screen Preferred Requirements
Bachelor’s degree in Business or a related field Compensation and Work Hours
Training Pay: $15 per hour for 2‑6 weeks (no commission). Base Pay: $12.50 per hour (varies by store location). Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3% on La‑Z‑Boy Design Sales and 2% on other sales. Quarterly bonus opportunity of $1,500 based on meeting defined individual sales goals. Average Annual Earning Potential After Training: $45,000 – $65,000+. While base rate plus commissions are at or above minimum wage, a minimum wage adjustment may be made to ensure compliance. Weekly Hours: 40 Benefits
Medical, Vision, Dental and Basic Life Insurance 401(k) retirement plan with company match up to 6% Paid time off includes 9‑11 paid holidays each year, two weeks’ prorated vacation as a new hire and personal time or state‑mandated sick time Physical Demands
Ability to lift and/or carry up to 50 pounds Ability to stand for long periods of time Nearly continuous use of repetitive hand motions, hearing and listening Often required to sit, walk, bend and stoop Subject to inside environmental conditions Equal Opportunity Employer
La‑Z‑Boy Incorporated is an equal opportunity employer. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an inclusive environment where all employees feel valued and empowered. If you need reasonable accommodations due to a disability, please email recruiting@la‑z‑boy.com or call 734‑242‑1444.
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Sprachkenntnisse
- English
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