Vice President, Client Operations

We’re seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX.

In this role, you’ll make an impact in the following ways:

• Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
• Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
• Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.

• Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in Finance, Business, or a combination of work experience 
• Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.
• Typically 7-12 years of experience.
• Strong analytical and problem-solving abilities to manage complex transaction processes.
• Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.