Operations Manager

SignWarehouse is a leading distributor of sign-making, vinyl graphics, paint protection film, and embroidery equipment. Based in Denison, Texas, we've built strong relationships with top manufacturers and serve customers nationwide. We're a growing company with a track record of consistent year-over-year growth and a loyal customer base.

We're looking for an Operations Manager to join our leadership team and oversee daily distribution operations, optimize fulfillment processes, and lead our warehouse and logistics teams. This is a key leadership position with direct impact on company strategy and growth. The right candidate will play a central role in maintaining the service levels our customers expect while driving efficiency improvements across the organization.

Manage day-to-day warehouse operations including receiving, inventory control, picking, packing, and shipping

Ensure accurate and timely order fulfillment across all product categories

Implement and maintain inventory management best practices to minimize shrinkage and stockouts

Oversee carrier relationships and negotiate freight rates to optimize shipping costs

Monitor and improve freight cost metrics with a focus on cost reduction initiatives

Coordinate with suppliers on inbound logistics and delivery scheduling

Hire, train, and develop warehouse staff

Set performance expectations and conduct regular reviews

Foster a safety-first culture and ensure compliance with workplace regulations

Identify bottlenecks and implement solutions to improve throughput

Develop and track KPIs for operational performance

Collaborate with sales and purchasing teams to forecast demand and plan capacity

Work with key suppliers to ensure smooth receiving and resolve discrepancies

Support purchasing decisions with inventory data and turnover analysis

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field

5+ years of experience in distribution, warehouse management, or operations

Proven leadership experience managing teams of 5+ employees

Strong understanding of inventory management systems and WMS software

Experience with freight carriers and logistics coordination

Excellent problem-solving skills and attention to detail

Drug Testing Required

Master's degree or MBA with operations/supply chain concentration

Experience in B2B distribution, ideally in signage, graphics, or related industries

Familiarity with ERP systems

Background in process improvement methodologies (Lean, Six Sigma, etc.)

Forklift certification or willingness to obtain

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Competitive salary based on experience

Health insurance and benefits package

Opportunity to shape operations at a growing company

Collaborative, entrepreneurial work environment