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Manager of Sales Development
SugarCRM
- Denver, Colorado, United States
- Denver, Colorado, United States
Über
We are seeking a high-impact Manager, Sales Development to lead and scale our Sales Development team
This leader will be responsible for driving pipeline generation, developing top-performing SDRs/BDRs, and creating a high-performance culture focused on measurable business outcomes
The ideal candidate combines strong coaching and leadership skills with operational rigor, data-driven decision making, and a deep understanding of modern outbound and inbound pipeline generation strategies
You will partner closely with Sales, Marketing, Revenue Operations, and Enablement to ensure the Sales Development organization consistently delivers qualified pipeline that fuels company growth
This position will report to the Chief Marketing Officer and operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 4 days per week
Impact You Will Make in the Role
Team Leadership & Talent Development
Lead, coach, and develop a team of Business Development Representatives (BDRs), fostering a culture of accountability, continuous learning, and career growth
Conduct regular 1:1s, performance reviews, call coaching, pipeline reviews, and career development conversations
Recruit, onboard, and retain top Sales Development talent while building a strong internal promotion pipeline
Establish clear performance expectations and individual development plans to help team members achieve and exceed goals
Pipeline Generation & Revenue Impact
Own Sales Development performance metrics, including pipeline creation, meeting generation, conversion rates, activity effectiveness, and attainment against targets
Drive execution of inbound and outbound prospecting strategies across target accounts, industries, and buyer personas
Ensure high-quality opportunity qualification and seamless handoff processes to Account Executives
Monitor pipeline health and proactively identify risks, trends, and opportunities to improve performance
Coaching, Enablement & Methodology
Reinforce best practices in discovery, prospecting, messaging, objection handling, and multi-channel outreach
Leverage conversation intelligence, sales engagement platforms, and AI-powered tools to improve team effectiveness and productivity
Partner with Sales Enablement and Sales Leadership to implement ongoing training programs and reinforce sales methodologies
Create a culture of continuous improvement through call reviews, skill assessments, and performance analytics
Operational Excellence & Forecasting
Establish and manage KPIs, dashboards, scorecards, and reporting to provide visibility into team performance and pipeline contribution
Deliver accurate forecasts and performance insights to Sales Leadership using historical trends and leading indicators
Identify process improvements that increase efficiency, scalability, and rep productivity
Ensure CRM data quality, process compliance, and disciplined pipeline management practices
Cross-Functional Collaboration
Partner with Marketing to optimize lead management processes, campaign follow-up, account-based initiatives, and conversion performance
Collaborate with Revenue Operations to improve reporting, territory planning, routing, technology adoption, and operational workflows
Work closely with Account Executives and Sales Leadership to align pipeline generation efforts with business priorities and revenue goals
Support workforce planning, hiring, and organizational development initiatives in partnership with People Operations
Benefits
Online Legal Services (Rocket Lawyer)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Excellent healthcare package for you and your family
Discounted Pet Insurance (Embrace Pet Insurance)
Financial Planning Services (Origin)
Health and Wellness Reimbursement Program
Unlimited Paid Time Off
Paid Parental Leave
Savings and Investment – 401(k) match
We are a merit-based company - many opportunities to learn, excel and grow your career!
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
Strong understanding of modern sales technology, including CRM, sales engagement, conversation intelligence, and AI-enabled prospecting tools
Proven success leading teams responsible for outbound prospecting, inbound qualification, and pipeline generation
Demonstrated ability to coach, develop, and retain high-performing sales talent
Strong cross-functional leadership and communication capabilities
Excellent analytical, forecasting, and operational management skills
Experience working in fast-paced, high-growth revenue organizations preferred
3+ years of Sales/Business Development lead or management experience within a B2B SaaS environment
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Sprachkenntnisse
- English
Hinweis für Nutzer
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