Senior Sales Associate
Range USA
- Hanover Park, Illinois, United States
- Hanover Park, Illinois, United States
Über
Position details
Position title: Senior Sales Associate
Reports to: Store Leader
Classification: Full-Time / Non-Exempt / Hourly
Position overview The Senior Sales Associate serves as a sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best‑in‑class customer experience.
Core values alignment
Curious — ask questions, find and solve problems
Passionate — care deeply about the brand, team, and customers
Do it Right — take pride in accuracy and credibility
Service — put others above ourselves
Key responsibilities Sales & Customer Experience
Deliver exceptional customer service aligned with Range USA standards
Review KPIs and coach team to expectations from this data
Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution
Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards
Maintain overall store cleanliness and organization
Safety & Compliance
Ensure strict adherence to all firearm safety protocols for customers and staff
Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
Safeguard confidential information and ensure all processes meet regulatory standards
Ensure range readiness, safety, and cleanliness always
Validate and elevate if needed parts requirements to ASL
Desired skills & experience
High School Diploma or equivalent required
1–2 years of retail sales or customer service experience (specialty retail preferred)
Strong attention to detail with the ability to follow complex compliance procedures
Ability to handle confidential information with integrity
Flexible availability, including nights, weekends, and holidays
Strong communication skills and customer‑first mindset
Employee benefits
Medical, Dental, and Vision health insurance
Unlimited Shooting – Free Classes
Industry-leading online and in-store discounts
Manufacturer rewards and points program
No firearm experience needed — we offer paid training
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Sprachkenntnisse
- English
Hinweis für Nutzer
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