Inside Sales Representative — Managed ITOcean Tomo • San Antonio, Colorado, United States
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Inside Sales Representative — Managed IT
Ocean Tomo
- San Antonio, Colorado, United States
- San Antonio, Colorado, United States
Über
Position Summary The Inside Sales Representative - Managed IT is a quoting and sales‑support role, not a closer. You are the engine behind our IT account managers and VP of Sales: building high-volume, accurate quotes; running Cisco, Lenovo, Fortinet and HPE deal registration to protect our margin; and keeping every opportunity clean in ConnectWise. You will work distributor portals daily, catch pricing and licensing errors before they reach a client, and keep deals moving through the pipeline without losing the small details that cost us money.
Key Responsibilities
Produce a high volume of accurate quotes for managed IT, hardware, software, and licensing opportunities, meeting internal turnaround expectations.
Own Cisco and HPE deal registration end‑to‑end - including Cisco Commerce Workspace (CCW), MSP/managed‑service deal tagging, and HPE partner‑portal registration - to secure best pricing and protect registered margin.
Source pricing through distributors (Technology Distributors and manufacturers) and OEM portals; verify SKUs, configurations, and licensing models.
Maintain the pipeline in ConnectWise - build and update opportunities, quotes, activities, and forecast data so it stays accurate and current.
Coordinate across teams - work with account managers, pre‑sales/engineering, procurement, and operations to assemble complete bills of materials and proposals.
Track and follow up on quote status and open opportunities; process orders accurately once approved.
Stay current on OEM programs, promotions, and certification requirements for Cisco, APC/Eaton, HPE, HP, and managed‑services product lines.
Required Qualifications
Minimum 3 years in an inside sales representative (ISR) or sales‑support role, preferably in an MSP, VAR, or technology‑reseller environment.
Working knowledge of Cisco and HPE deal registration (CCW, MSP deal tagging, HPE partner portal).
Proven ability to produce a high volume of accurate quotes under deadline.
Hands‑on experience with ConnectWise (Manage and/or Sell/CPQ) or a comparable PSA/CRM.
Strong written and verbal communication - able to translate technical configurations into clear, customer‑facing quotes.
Detail‑oriented, organized, and a genuine team player who collaborates across sales, engineering, and operations.
Preferred Qualifications (a plus)
Direct managed IT / MSP sales‑support experience.
Familiarity with distributor portals (Ingram Micro, TD Synnex) and OEM quoting tools.
Existing OEM sales or technical certifications (see below).
Certifications Relevant certifications are preferred at hire and required within 6 months of start. At minimum, the following will be expected: e.g., Cisco Sales Expert / Black Belt, Cisco Meraki CMNA, HPE Sales Certification, and/or ConnectWise certification. Rx Technology supports the cost and time to complete required certifications.
Success
Quoting accurately and within turnaround targets with minimal rework.
Registering eligible Cisco and HPE deals correctly, every time.
Maintaining clean, current opportunity and forecast data in ConnectWise.
Completing required certifications.
Career path to AM role
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Sprachkenntnisse
- English
Hinweis für Nutzer
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