Marketing Account Manager

Position Type: Full-Time, Remote Working Hours: U.S. Business Hours

We're hiring a highly organized and client-focused Marketing Account Manager to manage relationships, oversee marketing execution, and ensure seamless communication across multiple high-level client accounts. This is not a pure strategy role. We're looking for someone who can:

• Own client communication
• Coordinate marketing execution
• Manage campaigns and reporting
• Keep projects organized and moving
• Deliver a high-touch client experience

You'll work closely with leadership while managing:

• Email marketing campaigns
• Website updates
• SEO coordination
• Reporting and analytics
• Client workflows and communication

If you thrive in fast-paced agency or client-service environments and enjoy balancing marketing execution with relationship management, this role is a strong fit.

• Serve as the primary point of contact for client accounts
• Manage communication across: Email, Slack, WhatsApp, Zoom/video calls
• Lead recurring client meetings and status updates
• Ensure clients remain: Informed, Supported, Aligned on priorities
• Build strong, long-term client relationships

• Build and manage email marketing campaigns using Mailchimp, Klaviyo, similar platforms
• Write and edit: Email copy, Subject lines, Campaign messaging
• Manage: Audience segmentation, Campaign scheduling, Performance tracking
• Monitor campaign performance and provide insights to clients

• Update and manage website content using WordPress, CMS platforms
• Ensure websites remain: Updated, Accurate, Aligned with marketing initiatives
• Coordinate content changes and landing page updates

• Conduct SEO research and audits using Ahrefs, Semrush
• Support: Keyword research, On-page SEO improvements, Performance tracking
• Monitor rankings and identify optimization opportunities

• Analyze campaign and website performance using Google Analytics (GA4), Email analytics, SEO tools
• Translate data into: Client-friendly reports, Actionable insights, Performance summaries
• Track campaign progress and KPI performance

• Coordinate tasks across: Marketing, Design, Content, Leadership
• Convert client feedback into: Action items, Timelines, Deliverables
• Ensure projects remain: Organized, On schedule, Clearly communicated

• Use tools such as: ChatGPT, Claude, AI writing/research tools
• Improve efficiency across: Content creation, Communication, Reporting, Research workflows

• 3+ years of experience in: Marketing account management, Client-facing marketing roles, Agency account management
• Strong experience with: Mailchimp, WordPress, Ahrefs / Semrush, Google Analytics (GA4)
• Excellent written and verbal English communication skills
• Strong project coordination and organizational skills
• Ability to manage multiple clients and priorities simultaneously

• HubSpot or Klaviyo experience
• Canva or Adobe Express skills
• Familiarity with: Google Ads, Meta Ads, Paid media reporting
• Experience working with executive-level clients
• Agency or fast-paced marketing environment experience

• Respond to client requests and provide updates
• Prepare for and host client meetings
• Launch and monitor email marketing campaigns
• Update website content in WordPress
• Review SEO performance and keyword opportunities
• Prepare analytics reports and client summaries
• Coordinate deliverables across internal teams

In short: You ensure clients stay informed, campaigns stay organized, and marketing execution runs smoothly from start to finish.

• High client satisfaction and retention
• Marketing campaigns delivered on time
• Strong email engagement and campaign performance
• Organized workflows and accurate reporting
• Clear communication across all client accounts
• Leadership confidence in account management and execution

• Strong ownership over client relationships and campaign execution
• Exposure to: Email marketing, SEO, WordPress, Analytics, Client strategy
• Opportunity to work directly with leadership and executive-level clients
• Fully remote flexibility with structured workflows
• Career growth into: Senior Account Manager, Marketing Strategist, Client Success Leadership

• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Client Interview
• Offer & Onboarding

If you: Enjoy managing client relationships and marketing workflows, Thrive in organized, fast-moving environments, Communicate clearly and proactively, Love balancing strategy, execution, and client success, This role is a strong fit for you.