Sales Enablement Coordinator
Cuisinart
- Stamford, Connecticut, United States
- Stamford, Connecticut, United States
Über
Position Summary: The Sales Enablement Coordinator is a new administrative role based in Stamford, CT, created to fill a critical gap within the sales organization. This position frees the sales team to sell by owning day-to-day order management, issue resolution, and internal coordination. The Coordinator produces weekly performance dashboards, maintains account records, prepares account review and buyer-facing materials, and establishes SLAs and escalation paths across internal partners. The role also plays a key part in supporting the Off Price and Drug Channel teams through account conversions tied to the company re‑brand and customer marketing ensuring continuity with customers and brokers during the transition.
Reporting & Sales Performance Dashboards
Build and distribute weekly sales dashboards covering shipments, POS, and pipeline by account.
Track sales performance against targets and surface insights, trends, and action items for the sales team.
Partner with Finance, Supply Chain, and IT/BI to validate data sources and standardize reporting.
Data & Account Management
Maintain accurate and up-to-date account records, customer contacts, and activity logs.
Own the integrity of pricing, promo, item, and contact data used for reporting and customer‑facing materials.
Account Review & Buyer-Facing Materials
Prepare QBR decks, buyer presentations, and promotional recaps in partnership with account managers.
Coordinate category review deadlines, new item set‑up forms, and customer‑specific deliverables.
Order Management, Issue Resolution & SLAs
Manage day‑to‑day order flow, triage issues, and resolve customer requests to free sales team to sell.
Establish and maintain service level agreements and escalation paths, including response‑time standards for orders, reporting, and internal asks.
Support the broker transition by serving as a central point of contact for onboarding, communications, and ongoing coordination.
Support sales teams through account conversions tied to the re‑brand, ensuring continuity of orders, item data, and customer communication during the transition.
Qualifications/skills:
3+ years of experience in sales operations, sales support, customer service, or a related administrative role, ideally within CPG or food & beverage.
Bachelor's degree, or equivalent combination of education and relevant work experience.
Advanced Excel skills (pivot tables, lookups, basic data modeling) and strong PowerPoint skills for QBR and buyer decks.
Experience working with shipment, POS (e.g., Nielsen, Circana/IRI, or retailer portals), and pipeline data a strong plus.
Proven ability to manage order flow and resolve issues across internal partners (Customer Service, Supply Chain, Finance) and external brokers and customers.
Highly organized and detail‑oriented, with strong written and verbal communication and the ability to set and hold SLAs.
Comfortable managing multiple priorities in a fast‑paced environment and supporting teams through change, including account conversions tied to a re‑brand.
Experience with CRM/ERP systems (e.g., Salesforce, SAP, NetSuite) preferred.
Environmental Factors:
Working conditions are normal for an office environment.
Must be able to sit for extended periods of time.
Must be able to use a computer keyboard and view a monitor for extended periods of time.
This role requires on‑site presence in our Stamford CT location.
What we offer:
Comprehensive Medical/Dental/Vision plans
Generous Paid Time Off Programs
Life & Disability Insurance
FSA/HSA/Dependent Care FSA
Paid Parental Leave
401k and company match
EAP & Employee Wellness Programs
Volunteer Days Paid Time Off
Free breakfast and lunch in the Stamford office
Are you passionate about this opportunity but worried that you don't have 100% of the experience we're looking for? We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!
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Sprachkenntnisse
- English
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