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Outside Sales Advisor

Service Corporation International
  • US
    Southfield, Michigan, United States
  • US
    Southfield, Michigan, United States

Über

Our associates celebrate lives. We celebrate our associates. Pre-Arrangement Advisors are responsible for generating sales through company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors. JOB RESPONSIBILITIES
Convert company-provided leads into sales. Maintain a network of customers from company-provided leads. Build and maintain a network of sources from which to identify new sales leads. Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs. Demonstrate the functions and utility of products or services to customers based on their needs. Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale. Use SalesForce or applicable CRM system daily. Attend daily, weekly, monthly calls, training, call blocks, floor time in the office or home. Report daily, weekly, and monthly sales and appointments to Sales Manager. Comply with industry compliance throughout the entire sales process. Other responsibilities as assigned. MINIMUM Requirements
Education: High school diploma or equivalent. Certification/License: Appropriate Funeral Director License in specific states only. First 30 days of employment complete PAA Curriculum Certification at Dignity University. Experience: 2–5 years of business-to-consumer, inside homes/remote sales experience (preferred but not required). 1–2 years of industry experience (preferred but not required). 3–5 years in transferable experience. Knowledge, skills, and abilities: Exceptional level of professionalism; strong telephone, interpersonal and communications skills; high level of compassion and integrity; strong “one call/visit close” ability; must be able to multitask, set priorities and manage appointments; experience with in-home and/or seminar-based sales preferred; proficient computer skills required, with experience working on a tablet preferred; independent, self-reliant, and self-motivated; excellent customer service skills. Conveys information clearly and concisely in written and spoken communication. Resolves problems and provides solutions to customers in a timely manner. Time management and organizational skills. Entry-level proficiency in Microsoft Office Suite (Word, Excel, Outlook). Reliable transportation. Own a cellphone. Work Conditions
Work Environment
Work indoors and outdoors during all seasons and weather conditions; limited amount of local and/or multiple location traveling; traveling to customers’ homes and local business. Postures
Frequent, continuous periods of standing; sitting continuously for many hours per day; may be required to climb stairs to access buildings frequently. Physical Demands
Physical effort requiring manual dexterity, including paperwork, calculators, computers, iPads, and phone usage; move, push and pull up to 25 lbs; driving to and from appointments. Work Hours
This outside sales position may require varied work hours depending on customer needs. Travel locally with distance varying depending on the market. Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
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  • Southfield, Michigan, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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